Inside Sales Representative

Fresh Start Foods is currently hiring a Full-Time Permanent Inside Sales Representative who is eager to work in a fast paced team oriented work environment at our Milton, Ontario location.

Position: Full Time, Permanent

Salary and Allowance: From $42,500/year plus uncapped sales commissions, and company paid cell phone

Schedule: Monday to Friday.

Position Summary:

The Inside Sales Representative provides friendly and efficient customer service, order processing and delivery support to customers via phone, email and internet. Strengthens customer relationships through strong product knowledge and product application, delivery coordination, and error resolution. 
Duties and Responsibilities:

• Serves as liaison between the Outside Sales Representative and customer.

• Develops and maintains customer relationships.

• Supports and partners with assigned division and customer assignment.

• Manages customer orders manually and completes timely callbacks/e-mails to discuss edits and confirm complete orders.

• Maintain current knowledge of product and system status within divisions to assist Outside Sales Representatives and customers.

• Serves as information resource to Outside Sales Representatives, on product related questions regarding inventory levels and general product information

• Arranges exception deliveries in collaboration with Transportation departments, 3rd party order/delivery systems, aligned with Fresh Start Foods.

• Supports Outside Sales Representatives with order entry.

• Supports Sales penetration.

• Performs other duties as assigned.

Qualifications:

• Two years previous inside sales or customer service experience or an equivalent combination of education, training, and experience.

• Must have excellent written, verbal, organizational and communication skills.

• Must have the ability to multitask, prioritize and be able to work independently or within a team environment.

• Highly motivated self starter with a focus on details and accuracy in a fast paced environment

• Must be a strategic thinker, inquisitive, innovative, and creative in order to build relationships, network, link resources and apply business practices

• Must have good customer service and time management skills.

• Ability to problem solve and develop solutions on a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices

• Understand government regulations and commodities

• Ability to perform 10-key data entry

Fresh Start Foods offers a range of benefits, including: 

• Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)

• Registered Retirement Savings Plan (RRSP) Matching Program

• Annual Profit Sharing Bonus

• Employee Family Assistance Program

• Opportunities for career advancement

• Employee Recognition Programs

• Company-sponsored events (Family Picnic, Staff Celebration, BBQs)

• Training opportunities

• Full-time hours

• A team-oriented work environment

This is an existing vacancy

We thank all applicants for their interest, however only those selected for the next stage will be contacted.  Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.  All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to:

For Jobs in British Columbia

[email protected]

For Jobs in Ontario

[email protected]

Use the words “Accommodation Request” in your subject line.