The Inside Sales Manager leads the inside sales team, driving performance, managing operations, and enhancing customer engagement while meeting sales targets.
About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 200,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.
About the Role
Reporting to the Senior Sales Manager, the Inside Sales Manager is responsible for leading, coaching and driving performance of the Inside Sales team in a fast-paced, results-oriented environment. This role overseas daily operations, pipeline management, sales performance, and customer engagement while partnering with leadership to execute strategy, improve processes, and deliver consistent revenue growth. The ideal candidate is a strong leader with proven experience in inside sales, coaching high-performing teams and using data to drive decisions. The role is posted for Ontario, but we are open to candidates from other Provinces.
Key Responsibilities
- Create a customer-oriented, high-performance sales culture through an appropriate combination of technology, teamwork and process.
- Lead, coach, and develop a team of Inside Sales Representatives to achieve and exceed targets.
- Actively manage and drive funnel growth and provide reliable forecasts to senior management on a weekly basis.
- Collaborate with Marketing, Field Sales, Customer Care, and Operations to improve lead quality and customer experience
- Direct implementation and execution of sales policies and practices in accordance with company guidelines.
- Analyze performance dashboards and identify trends and opportunities
Qualifications & Skills:
- Minimum 3+ years of inside sales experience, including 1+ years in a leadership role.
- Experience in B2B sales or service-based industries
- Strong understanding of CRM platforms (Salesforce, etc.).
- Excellent coaching, communication, and leadership skills.
- Strong analytical and reporting skills
- Ability to thrive in a fast-paced, performance-driven environment
Why Join Us:
- Join a fast-growing, innovative company with a trusted reputation and a loyal, expanding customer base.
- Collaborate with a supportive leadership team and passionate cross-functional partners committed to your success.
- Enjoy a competitive compensation package that includes:
- Base salary + Bonus
- Comprehensive benefits
- RRSP match to support your long-term financial goals
- Thrive in a hybrid work environment that promotes flexibility and work-life balance.
Additional Information:
- Applicants must be legally authorized to work permanently in the country of posting
- Final candidate must successfully complete a criminal background check
Employee Referral Program
At Quench, we understand that our greatest asset is our team members, and we value your support in helping us discover exceptional talent. That is why we are excited to introduce the new Quench Talent Referral Program – an innovative initiative designed to recognize and reward your contributions to our growing team.
To learn more about this program please click the following link: https://onfirstup.com/Quench/quench/contents/36946818?tok=adda9212-c825-4dce-9271-d086ecfcc707_17847637
Top Skills
Salesforce
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