Infrastructure & Platform Operations Intern

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

Reporting to the Leader, Infrastructure and Platform Management Intern role will be working with Infrastructure operations, Service Management Audit, VMO & MSP teams to ensure delivery of services across Interac’s IT landscape. This is your chance to work on real-world projects, applying your skills to solve challenges and contribute to the creation of Interac products. 

The intern will support the Infrastructure & Platform Management team in delivering operational excellence, risk mitigation, and platform enablement across Interac’s core systems. This role is designed to provide meaningful exposure to enterprise infrastructure, compliance, and cross-functional collaboration.

What You Will Do:

• Assist in building and refining dashboards to track incident trends, infrastructure health, and performance metrics. 

• Help document and validate IT asset workflows, support CMDB integration, and assist with procurement tracking. 

• Contribute to the IT Compliance Library and help track open operational/security risks.  

• Support audit calendar development and evidence collection. 

• Collaborate with InfoSec, Agile Enablement, and Software Development teams to support infrastructure stability and platform optimization. 

• Participate in refining access structures for Confluence, JIRA, and Teams.  

• You will support with weekly status updates and retrospectives to assess progress, identify blockers, and drive continuous improvement. 

• You will deliver final presentations summarizing key learnings, project outcomes, and individual contributions. 

• Develop and maintain documentation for workflows, dashboards, and compliance artifacts to support operational transparency and audit readiness. 

What You Bring:

• Currently completing an undergraduate degree from a creditable Canadian institution with a focus on computer science, software engineering or similar field 

• You must have experience and understanding of system design, databases, networking (across multi cloud footprint) & process automation.  

• Prior experience and knowledge with Service now, Jira, Confluence, Audit board, Ansible, Terraform, Satellite – you will be working in complex infrastructure setup and therefore you should be willing to learn and grow your skills. 

• A self-starter mindset with a drive for continuous learning – you have a natural ability to pick up new technology you enjoy solving problems while learning about new tools, technology, applications and how they work 

• Although not required, you have some familiarity or previous experience with the following:  

• Experience with DevSecOps tools and processes 

• Prior co-op experience in similar roles is an asset (System engineering, IT operations , process engineering, System architecture ) 

• You will be digging into several other technologies too, so experience in any of these areas is a huge plus: Azure, AWS, OCP, VMware, Dynatrace, App D, Dell Data Domain 

• Understanding Agile methodologies and processes 

• Self-motivated to learn new technologies and applications. 

• Excellent teamwork and collaboration skills along with strong analysis and problem-solving skills 

What We’re Offering: 

The hourly pay range for this position is $21 to $23, and the internship term runs from May to August 2026. The exact amount will depend on factors such as skills, experience, and job-related knowledge. An internship opportunity at Interac also features:

• Flexible hybrid work model with monthly intern socials for better work-life balance 

• Interac learning bootcamp designed to help you hit the ground running

• Convenient downtown Toronto office located minutes away from Union Station

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.