Infrastructure Management Consultant – ITAM Data & Governance

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Tools, Security and Compliance team, you will play a role you will play a key role in strengthening IT Asset Management (ITAM) data integrity across CIBC’s endpoint environment. This role is highly analytical and focused on improving the quality, accuracy, and trustworthiness of asset data, primarily within SCCM, across Windows, macOS, and print environments (virtual and physical). You will also help shape processes, identify inefficiencies, and improve how asset management is executed day to day. You’ll work in a fast-paced, collaborative environment where operational excellence is critical. You’re flexible to support occasional after-hours or weekend work as part of remediation efforts.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Data & Analytical Expertise - Analyze and validate ITAM data within SCCM to identify inconsistencies, gaps, and risk indicators. Leverage SQL to query, reconcile, and interpret asset inventory data. Demonstrate a structured approach to problem-solving and excel at analyzing complex issues to deliver effective solutions.
• Reporting & Visualization Skills – Design and maintain clear, insightful dashboards using Power BI to support leadership reporting and risk visibility. Demonstrate initiative and reliably achieve objectives, often working independently with limited guidance.
• ITAM & Endpoint Knowledge - Partner with ITAM and Infrastructure teams to refine processes and improve asset lifecycle data accuracy. Knowledge of CMDB and endpoint management ecosystems is an asset.
• Collaboration & Influence - Work effectively with cross-functional stakeholders to clarify processes, refine workflows, and improve data reliability across teams. Translate technical findings into clear, actionable insights for leadership audiences.
• Governance & Risk Awareness - Apply a structured, control-minded approach when identifying inconsistencies, assessing impact, and escalating concerns appropriately
• Hardware Expertise - Brings proven expertise in managing and troubleshooting a range of hardware platforms, including Windows, Mac, mobile devices, and printers.

Who you are

• You can demonstrate 3+ years’ experience in. ITAM or endpoint asset data analysis with strong exposure to SCCM or similar endpoint management platforms. You have hands-on experience using SQL to query, analyze and reconcile large datasets, identifying discrepancies and improving data quality. You have experience building or maintaining Power BI dashboards. You understand the IT asset lifecycle and how data integrity impacts risk, compliance and governance outcomes. You bring technical foundation (Computer Science, Data Analytics and or equivalent practical experience) and understand the broader employee technology ecosystem.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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