IMS System Programmer

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

An IMS System Programmer is tasked with the deployment, configuration, maintenance, and optimization of IBM's Information Management System (IMS). This role ensures high availability, performance, and reliability of IMS systems to meet organizational demands.

Primary Responsibilities

Installation and Configuration

• Install and configure IMS software and subsystems, including Database Manager (DB) and Transaction Manager (TM).

• Set up and tune IMS Data Communications (DC) and IMS Connect for optimal performance.

• Implement software upgrades and patches, ensuring adherence to change management protocols.

• Customize and optimize system parameters to align with organizational SLAs.

System Maintenance and Optimization

• Conduct performance monitoring using tools like IMS Performance Analyzer, MainView for IMS, Omegamon XE for IMS

• Analyze IMS logs and traces to identify performance bottlenecks and implement tuning measures.

• Segment Data Compression (HDC) Utilities for IMS Full function

• Diagnose and resolve IMS database and transaction processing issues, including deadlocks and resource contention.

• Execute capacity planning using IMS Database Recovery Facility (DRF) and IMS HALDB tools.

Database Management

• Administer IMS Full Function and Fast Path databases, including HALDB and DEDB.

• Ensure data integrity through IMS DBRC and backup/recovery procedures.

• Implement and manage IMS database reorganization and image copy utilities.

• Configure and enforce IMS security using and IMS Security Exit routines.

• Perform IMS DBDGEN, PSBGEN and ACBGEN per application request.

Support and Troubleshooting

• Provide 24/7 on-call technical support for IMS-related issues escalated by end-users or application developers.

• Perform incident management, root cause analysis, and implement corrective actions for IMS intermittent or inefficiency issues.

• Maintain comprehensive documentation of IMS configurations, procedures, and troubleshooting guides.

Collaboration and Communication

• Collaborate with cross-functional IT teams to ensure integrated and seamless IMS operations.

• Interface with IMS software vendors and IBM support to resolve complex issues and implement best practices.

• Mentor and train junior IMS system programmers and other IT staff on IMS technologies and best practices.

Required Skills and Qualifications

• In-depth knowledge of IMS architecture, including DB, TM, DC, and IMS Connect.

• Proficiency in system programming languages such as COBOL, PL/I, and Assembler.

• Strong analytical skills to diagnose and resolve complex IMS issues.

• Attention to detail for precise system configurations and data integrity maintenance.

• Effective communication skills for collaborating with IT teams and providing technical support.

• 15+ years of experience in IMS system programming or database administration.

• Bachelor's degree in Computer Science, Information Technology, or related experience.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification

• Education verification

• Credit inquiry

• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. 

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.