Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Implementation Advisor
What does a successful Implementation Advisor do at Fiserv?
As an Implementation Advisor, you will be instrumental in driving complex, high-priority client projects and conversions in Mississauga, Ontario. You will collaborate with different departments to manage and deliver custom implementations efficiently. Your expertise will streamline processes, enhance revenue, and improve product efficiency, all while maintaining exceptional client relations and ensuring project milestones are met seamlessly.
What you will do:
- Manage client implementations, projects, and conversions for large/technical custom implementations.
- Drive complex, high-priority implementations and component phases of larger programs.
- Develop, coordinate, and execute project plans, task schedules, and resource activities to ensure on-time delivery.
- Identify opportunities to streamline procedures, enhance revenue, and improve product efficiency.
- Interface with other Fiserv departments to generate and offer appropriate solutions and communicate Fiserv services and products to clients, sales, and vendors.
- Lead and coordinate cross-functional teams responsible for all aspects of an implementation, project, or conversion, from initiation to closure.
- Ensure adherence to project methodologies, delivery processes, and implementation management processes.
- Resolve most issues independently and refer only the most complex matters to higher levels.
What you will need to have:
- 3+ years of experience in managing client implementations and conversions.
- 3+ years of experience in driving complex, high-priority projects.
- 3+ years of experience in project management with a focus on technical custom implementations.
- 3+ years of experience interfacing with cross-functional, cross-departmental teams.
- High School Diploma and/or equivalent working experience.
What would be great to have:
- Bilingual in French & English, highly preferred.
- Bachelor's degree in a related field or an equivalent combination of education, work, and/or military experience.
- 3+ years of experience in financial services implementations.
- 3+ years of experience in software development project management.
- Project Management Professional (PMP) certification.
Important info about this role:
- We're better together - this role is fully on-site
- In order to be considered, you must be a legal Canadian Resident without need for sponsorship now or in the future
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time-off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, a RRSP Match Program, and our Employee Stock Purchase Plan.
#LI-SS1
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
