Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
A Strategic Role at the Heart of Logistics
Salary Range
$48,125.00 - $60,156.50.
We are seeking a highly organized, detail-oriented, and proactive HR Coordinator to join our HR Operations team and is responsible for a wide range of activities that ensure smooth HR operations and compliance. The successful candidate will act as a liaison between employees, HR Generalists, HR Managers, and external partners, providing timely support and maintaining meticulous records. In this role, you will regularly be exposed to sensitive and confidential employee information. A high level of discretion, professionalism, and respect for confidentiality is essential to maintain trust and compliance with organizational policies and legal standards.
Responsibilities
Produce HR documents: employment confirmation letters, file follow-ups, promotions, transfers, terminations.
HR Ticketing (Workday) & Shared Inbox Management.
Answer employee inquiries: leaves, policies, and other employment conditions.
Generate weekly reports: departures, terminations, and related HR metrics.
Maintain trackers and dashboards: datasets, forms, and HR monitoring tools.
Coordinate exit interviews: send questionnaires, update dashboards, manage exit files.
Employee Referral validation and management.
Improve HR processes: participate in development, documentation, and continuous improvement initiatives.
Collaboration with HR Generalists with various requests (not limited to; Accommodation, Health & Safety, Workers Compensation)
Audit organizational data: correct subordination links and titles in Workday org charts.
Support occupational health and safety: follow-ups and communications.
Audit and manage permits, SINs and visas: validate documentation and ensure compliance.
Provide recommendations: suggest improvements and collaborate on HR initiatives.
Collaborate with HRIS and Payroll team.
Many other collaborative projects!
Qualifications
1–3 years HR administrative experience
Strong organizational and time-management skills
Ability to manage multiple priorities and meet deadlines
Works independently and collaboratively
Proficient in Workday, Dayforce, and Microsoft Office Suite
Flexible, proactive, and customer-service oriented
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
