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JOB SUMMARY
The HR Operations Coordinator reports to the Senior Manager, Human Resource Operations and plays a pivotal role in delivering seamless and efficient HR services across the organization. This position supports daily HR operations, manages end-to-end employee lifecycle logistical processes—including onboarding, transfers, and offboarding—and utilizes platforms such as Workday and ServiceNow to promote knowledge share and elevate the employee experience. By ensuring accuracy, consistency, and responsiveness in HR service delivery, the coordinator contributes to a high-performing and people-centric workplace.
Coordinates onboarding/offboarding logistics and completes job transactions using Workday. Maintains accurate employee records and ensures data integrity across systems.
Manages HR service requests and escalations via ServiceNow. Monitors ticket queues, resolves Tier 1 issues, and escalates complex cases appropriately.
Participates in cyclical project work, manages checklists, and tracking
Collaborates and supports the HR Operations team with ongoing process enhancement recommendations, data audits and documentation as needed.
EDUCATION
Bachelor's Degree in Human Resources or equivalent
MINIMUM REQUIREMENTS
1–2 years of experience in HR operations or shared services
Hands-on experience with Workday (HRIS) and ServiceNow (ticketing/workflow)
Salary Range: $26.45-$33.70/hour
Location: Remote NC based opportunity with availability to travel to NC production sites as needed.
KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary.
I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
