Hotline Investigator

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What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Magna is more than one of the world's largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape.
Job Responsibilities:
As an ambassador of the Employee's Charter and Magna's Fair Enterprise culture, the Magna Hotline Investigator responds to employee questions and investigates employee relations issues in all Magna divisions in Canada, the United States and South America. This role may involve occasional travel to Divisions, the ability to travel internationally, gathering facts, and interviewing employees and/or management.
Your Responsibilities

• Investigate and address employee complaints and concerns, determine the outcome of the concern/case, and report findings to the Hotline team and senior HR leadership.
• Ensure timely resolutions and provide regular follow-up to employees and management throughout the investigation process.
• Consult corporate subject matter experts and legal counsel when necessary.
• Provide training, resources, and support for the global HR team and conduct training sessions on the Hotline Program as requested.
• Maintain confidentiality and exercise discretion when dealing with employees and management.
• Perform daily data entry and maintenance of the Hotline database, prepare statistical reports, and provide recommendations for continuous improvement to Magna Groups and Divisions.

Who we are looking for

• Education: 4-year degree preferred.
• Experience: 5-8 years of HR experience, preferably in automotive manufacturing, with knowledge of Magna's HR policies and culture.
• Communication Skills: Excellent interpersonal and written communication skills, including note-taking and report writing.
• Professional Skills: Strong ethical values and judgment, negotiation and problem-solving abilities, and experience in investigative techniques.
• Adaptability: Ability to handle changing priorities, work independently with little supervision, and collaborate with a global team.
• Relationship Management: Ability to navigate effectively among stakeholders at various levels and appreciate the importance of positive employee relations.

Please Note

• Accommodations for disabilities in relation to the job selection process are available upon request.
• Candidates will be required to complete a Criminal Records Check, and if deemed necessary, a Credit Check as part of the candidate selection process.

Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Corporate