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Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At Hive, our mission is to make it greener.
With a little help from our friends at British Gas we’re helping customers to be waaaaay smarter with their heating and giving them control of their homes like never before. Through our range of thermostats, EV chargers, solar panels and energy-saving light bulbs, we’re here to help every home reach its eco-energy potential, from little switches that make a big difference.
Our New Business & Net Zero sector exists to increase and accelerate the impact of British Gas in the energy transition in UK homes and we have an exciting opportunity for a Hive Commercial Manager – Growth Lead, who will be accountable for the performance and delivery of profitable Hive product sales across internal channels.
Reporting to the Head of Hive - Internal propositions, the role holder will have an excellent opportunity to build on their vital commercial skills to deliver sustainable improvements in financial results, as well as data analytics to deliver great customer experiences.
About the role:
- Implement a relentless focus on our internal channels to maximise the collaboration and Centrica cross-selling opportunities to our c.10m British Gas customers
- Maintain a deep understanding of competitor strategies and customer behaviour in products & propositions, applying insights into the deployment of channel strategy
- Design, develop and deliver internal sales plans and campaigns for areas such as service & repair, heating installs, energy, contact centres
- Full ownership of channel sales, forecasts and performance
- Develop a strategy that will enable partnership & curiosity across business units to create customer benefit and retention for Centrica
- Collaborate with relevant stakeholders to drive the necessary interventions to deliver and exceed against key planned objectives
Here's what we're looking for:
- Inquisitive with experience in campaigns or propositions, with a desire for keeping our customers at the centre
- Creative and problem-solving skills to overcome barriers with solutions to deliver against agreed outcomes
- Relentless focus on delivering market-leading commercial performance and strategic growth and retention
- Strong analytical ability to interpret customer insights and develop relevant, tailored propositions
- A passion to deliver sustainable growth across the Net Zero sector
- Overall Centrica understanding and commercial awareness would be beneficial
- Experience of driving performance would be advantageous, although not essential
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/hive
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
