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About Us
At Shakudo, we are building the world’s first operating system for data and AI. We use the term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo’s end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs.
The Role
As Head of Solution Engineering, you will lead a growing team of solution engineers, serve as the bridge between product capabilities and customer needs, and be hands-on in both architecture and client strategy. You will play a critical role in pre- and post-sales engagements, ensuring our customers are successful from onboarding through long-term adoption.
What We're Looking For
- 8+ years of experience in a client-facing technical role (e.g., solutions engineering, sales engineering, solutions architecture)
- Proven leadership experience and a passion for mentoring and team-building
- Strong understanding of cloud infrastructure, data platforms, and modern engineering practices
- Excellent communication and stakeholder management skills
- Comfortable working in a fast-paced, ambiguous environment with cross-functional teams
- Experience with data engineering, ML pipelines, or enterprise SaaS is a strong asset
What You'll Do
- Own the end-to-end technical engagement lifecycle for key clients
- Lead and scale a high-performing team of solution engineers
- Partner with sales, product, and engineering to define technical strategy in deals
- Serve as a trusted advisor to clients by designing and delivering scalable solutions
- Translate customer feedback into actionable insights for the product roadmap
- Develop and maintain technical documentation, demos, and POCs
- Ensure the team consistently delivers high-quality solutions with a strong customer focus
Nice to Have
- Experience with tools like Kubernetes, Airflow, dbt, or cloud services (AWS, GCP, Azure)
- Background in software development or DevOps
- Familiarity with the data/ML tooling ecosystem
Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences.
Shakudo Toronto, Ontario, CAN Office
21 Carscadden Dr, Toronto, Ontario, Canada, M2R 2A6
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
