Retell AI is using first principles to reimagine the call center with cutting-edge voice AI.
Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $50M ARR with a team of 30 people, up from $5M at the start of 2025.
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we’re creating intelligent AI “workers” that can act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving customer interactions.
We’re growing quickly and looking for ambitious builders who want to tackle hard problems, move fast, and have real impact at one of the fastest-growing voice AI startups.
Let’s build the future together.
We’re a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025 We're also one of the top ranking startups on: https://leanaileaderboard.com/
As a GTM Recruiting Lead at Retell, you will build and scale the company’s recruiting function while personally owning critical hires across GTM and technical roles.
This is a high-impact, execution-heavy role. You will partner directly with founders and hiring managers to define hiring strategy, run full-cycle recruiting, and close top talent in a highly competitive market.
You won’t just lead, you’ll set the bar. This role requires someone who can operate at both a strategic and tactical level: building systems, driving metrics, and personally closing high-priority candidates.
If you thrive in fast-paced environments, know how to close top candidates, and want to build a recruiting engine from the ground up, this role is for you.
Own headcount planning in partnership with founders and hiring managers
Run full-cycle recruiting for high-priority roles across GTM and technical teams
Build and continuously refine sourcing strategies, outreach, and pipeline generation
Conduct market research on talent trends, compensation, and competitive landscape
Drive recruiting marketing initiatives (events, branding, outbound campaigns)
Partner with internal teams to leverage AI and automation to improve recruiting efficiency
Own candidate closing for critical roles, including offer negotiation and counteroffer handling
Maintain a high offer acceptance rate by effectively positioning Retell’s mission and opportunity
Build strong relationships with top candidates, especially passive talent
Hire, onboard, and manage a small team of recruiters, sourcers, and coordinators
Set performance expectations and coach team on sourcing, interviewing, and closing
Develop playbooks and standardize recruiting processes
Identify gaps in pipeline and execution, and quickly course-correct
Act as the primary point of contact for hiring managers and founders
Run structured intake meetings and define clear hiring criteria
Lead weekly pipeline and metrics reviews with stakeholders
Push back when needed and drive alignment on hiring priorities
Own relationships with external recruiting agencies
Set clear expectations, manage performance, and optimize agency usage
Negotiate terms and ensure strong ROI on agency partnerships
Track and analyze funnel metrics (conversion rates, time-to-fill, source effectiveness)
Build reporting dashboards and use data to drive weekly decisions
Continuously improve processes to increase speed and quality of hires
Have 5+ years of in-house recruiting experience at a tech company
Have experience hiring for GTM roles (Sales, Marketing, PMM, etc.) and exposure to technical roles (Engineering/Product)
Have 1–3+ years of team lead/people management experience
Have worked in a startup or high-growth environment and are comfortable with ambiguity and speed
Have a strong track record of closing candidates and managing offer processes
Are highly metrics-driven and use data to improve recruiting performance
Can operate as a player-coach, balancing individual execution with team leadership
Are comfortable working directly with founders and influencing hiring decisions
Have experience working with or experimenting with AI tools to improve recruiting workflows
Take ownership end-to-end and move with urgency
Have deep experience using Ashby ATS as a core recruiting tool
Have built reporting, workflows, and automations within Ashby
Are highly detail-oriented when it comes to data hygiene and pipeline accuracy in ATS systems
Cash: $180,000 - $240,000 base salary
Equity: Offers Meaningful Equity
Location: Redwood City, CA, US (Relocation Provided)
US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.
100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
$200/month wellness reimbursement (gym, fitness classes, etc.)
$300/month commuter reimbursement (gas, Caltrain, etc.)
$75/month phone bill reimbursement
$50/month internet reimbursement
Best Offer Upfront: Choose from three cash-equity balance options, no negotiation needed.
Top 1% Talent: Above-market pay (top 5 percentile) to attract high performers.
High Ownership: Small teams, >$1M revenue/employee, and significant equity.
Performance-Based: Offers tied to interview performance, not experience or past salaries.
15–30 min intro video call to get to know you and walk through a quick scenario-based question
45 min video screen focused on how you operate in a fast-paced startup environment and make decisions
Final onsite (3 hours total) focused on management, strategic recruiting, and full-cycle candidate ownership from intro to offer. Includes 30 min with GTM hiring managers and an additional 30 min with engineering/technical hiring managers.
