The Go-Live Support role involves assisting clinicians in navigating the Oracle Health Millennium system during implementation phases. Responsibilities include direct floor support, effective communication between end-users and the integration team, problem-solving, and on-site training.
Make a difference. Be happy. Grow your career.
Healthtech, a Nordic Global Company based in Canada, delivers healthcare organizations with strategic advisory, clinical transformation, implementation solutions, and application support services for over 40 years.
This role will:
- Work on the floor directly with all clinicians to help them navigate the Oracle Health Millennium system.
- Work closely with the Integrations team and command center to liaison between Clinical end users and IMIT Team members
- Facilitate problem-solving between Clinical end user and development staff
- Elbow support may involve helping physicians performs specific tasks in the Oracle Health system and give guidance or advice around optimizing efficiency
- Training prior to go live to be provided to applicants to familiarize yourself with the Oracle Health Millennium system and workflows
- Have you on a timetable or schedule, with specific and dedicated time on site at the hospital
Qualifications:
- Previous, and recent go-live ‘at the elbow’ support for a Hospital Information System implementation with physicians
- Experience with Healthcare or medical terminology
- Knowledge of basic computer concepts required
- Proficient and knowledgeable of the Oracle Health suite of applications is preferred
Skills:
- The ability to communicate effectively with physicians and an understanding of proper etiquette in healthcare settings
- Ability to be adaptable and flexible based on changing business and training environment needs
- Ability to work in a team-oriented environment is required
- It is essential to cultivate effective working relationships and maintain excellent communication with other team members
- Creative solving of technical problems – ensuring the ability to deliver integrations across a wide variety of systems
- Must have customer service focus and must be able to communicate with people at all levels of the organization both internal and external
Travel Requirements:
- This role requires candidates to be on site at the hospital location in Canada
Top Skills
Oracle Health Millennium
Similar Jobs
2 Days Ago
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Team Coordinator will support various teams including Sales and Marketing to enhance operational efficiencies, manage compliance transactions and POs, prepare presentations, and coordinate team meetings while ensuring adherence to company policies and effective communication with stakeholders.
Beauty • Robotics • Design • Appliances • Manufacturing
The EDI Coordinator will manage EDI messaging, customer support, project management and technical troubleshooting. Key responsibilities include setting up EDI partners, integration testing, and maintaining effective documentation while enhancing information flow and customer satisfaction through EDI transactions.
Top Skills:
Dell BoomiEdiExcelOracle
Beauty • Robotics • Design • Appliances • Manufacturing
As an Operations Analytics & Order Fulfillment Specialist, you will oversee and optimize order processing, coordinate various projects, and leverage analytics to drive informed decision-making within the organization. Responsibilities include managing order activities, troubleshooting issues, facilitating project coordination, and analyzing data to enhance operational efficiency.
Top Skills:
SQL
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
