Global Benefits Lead

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
The Global Benefits Lead will shape and lead a world-class, inclusive global benefits strategy for approximately 14,000 employees across the United States, Canada, India, Latin America, Europe, and East Asia. This role sits at the intersection of strategy, employee experience, and global scale - designing and administering benefits and leave programs that are competitive in local markets while aligned to a cohesive global vision. They will partner closely with our benefits broker, carriers, vendors, Finance, Legal, and regional leaders to ensure ZS benefits are market competitive, support employee well-being, attraction and retention, and enable business strategy.
What you'll do:

• Lead and continuously improve global benefits programs in alignment with our values, established strategy, and employee needs;
• Translate global direction into regional implementation plans, supporting countries with program changes and business cases;
• Oversee global benefits administration, including enrollments, eligibility, leave and disability programs, vendor coordination, and escalations;
• Establish and maintain benefits governance, policies, documentation, and controls, enabling local compliance and flexibility;
• Lead open enrollment planning and execution across markets, including renewals, communications, and implementation;
• Manage broker, carrier, and vendor relationships, partnering with Finance on budgeting, forecasting, cost control, and ROI;
• Use program data, market insights, and employee feedback to drive continuous improvement, consistency, and quality across all regions.

What you'll bring:

• Bachelor's degree required;
• 10+ years of progressive benefits experience with global or multi-country scope;
• Deep expertise in benefits programs across the Americas, EMEA, and APAC;
• Demonstrated success scaling or transforming global benefits programs;
• Experience in professional services, consulting, or similarly complex global organizations;
• Strong vendor management, financial, and project leadership skills;
• Highly credible, empathetic professional with advanced Excel, PowerPoint, and HRIS proficiency;
• Experience leading dispersed teams;
• Fluency in English;
• Collaborative spirit and problem-solving approach.

How you'll grow:

• Cross-functional skills development & custom learning pathways;
• Milestone training programs aligned to career progression opportunities;
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions.

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community . For details on total rewards in United States , visit ZS US office locations | Where we work | ZS .
Salary: $170,000.00 - $190,000.00