WHO WE ARE:
Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.9 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth agency.
ROLE SUMMARY:
As the GHL Nexus AI and Collateral Manager, you will lead the strategy, development, and ongoing improvement of Jumpfactor’s GHL-based outbound, intent, nurture, automation, and AI systems.
You will take projects from start to finish, combining technical execution with strong marketing judgment to build scalable campaigns, workflows, AI agents, and reusable collateral for MSP and IT clients.
JUMPFACTOR’s CORE VALUES:
Be STRATEGIC
Be PASSIONATE
Be TENACIOUS
Prioritize LEARNING
Embrace TEAM
Maintain INTEGRITY
WHY EMPLOYEES LOVE JUMPFACTOR:
Very competitive compensation package
100% Remote work
Collaboration with a highly skilled international team
Abundant growth opportunities and career advancement
Performance-based bonuses recognize your impact
Access to paid training, courses, events, and conferences
Enjoy paid social events fostering team camaraderie
Engage in weekly learning programs to stay ahead
Harness state-of-the-art technologies and tools for excellence
KEY RESPONSIBILITIES:
Own the strategy and execution of Jumpfactor’s GHL, outbound, intent, nurture, and automation systems
Build and manage workflows, automations, APIs, webhooks, and integrations across GoHighLevel, n8n, HubSpot, and other platforms
Use AI agents to automate campaign setup, lead engagement, qualification, follow-up, appointment booking, and reporting
Build and optimize cold outbound, email nurture, SMS, funnel, pipeline, and conversational AI workflows
Develop campaign messaging, copy, CTAs, offers, segmentation, and conversion paths
Ensure campaigns are both technically sound and aligned with lead generation and business objectives
Build, test, and optimize AI voice agents using tools
Create reusable MSP and IT-specific nurture tracks, outbound sequences, funnels, templates, prompts, and campaign collateral
Use AI to quickly customize, brand, and launch campaign assets across multiple client accounts
Research MSP, IT, cybersecurity, and client markets to create relevant messaging and collateral
Analyze campaign performance, lead quality, engagement, and conversion results and implement improvements
Troubleshoot workflow, integration, automation, and campaign issues quickly
Establish testing and quality assurance processes before and after campaign launch
Maintain clear SOPs, workflow documentation, prompts, and technical instructions
Provide internal training and participate in client support or strategy calls when required
Continuously research and implement new AI, automation, RevOps, and conversational AI solutions
KEY SKILLS AND KNOWLEDGE
Must-Have Requirements:
Advanced experience with GoHighLevel, including CRM, workflows, funnels, pipelines, email, SMS, campaigns, and automations
Strong experience building automations and integrations using n8n
Experience working with APIs, webhooks, HubSpot, and connected CRM systems
Strong understanding of outbound email, email nurturing, lead generation, funnels, and conversion
Strong marketing judgment across copy, offers, CTAs, audience targeting, and campaign strategy
Experience using AI-native tools such as Claude, Claude Code, ChatGPT, or similar platforms
Experience building AI agents or automated lead engagement and qualification systems
Ability to manage both the technical and marketing sides of a project
Ability to independently take projects from concept through launch and optimization
Strong written and verbal English communication skills
Strong troubleshooting, problem-solving, and project management skills
Additional Requirements:
Experience with Retell, Vapi, GHL Voice AI, or other conversational AI platforms
Experience building AI SDRs, voice agents, or automated appointment-setting systems
Knowledge of email deliverability, lead scoring, segmentation, routing, and pipeline automation
Experience managing scalable systems across multiple client accounts
Experience in an agency, SaaS, RevOps, GTM, or marketing technology environment
Experience creating reusable campaign libraries, workflows, templates, and collateral
Experience working with MSPs, IT service providers, cybersecurity companies, or technology clients is a strong asset
Ability to independently research unfamiliar industries and translate findings into relevant campaigns
A demonstrated interest in testing and building with emerging AI and automation tools
NEXT STEPS:
If you are excited about this opportunity and meet the qualifications, we invite you to apply. Successful candidates will undergo a series of assessments to further evaluate their potential.
JOB TYPE:
Full-time (40 hours per week, 9:00am to 5:30pm EST)
Remote, Independent Contractor, with a time tracker
