Fraud Detection and Prevention Lead

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Our engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization. We're seeking engineers to utilize advanced technology in agile settings, with a focus on improving the customer experience for every collector.

You’ll report to the VP of Engineering, Information Security and Platforms. Collectors is committed to utilize cybersecurity, risk and privacy best practices on our platforms, leveraging signal intelligence and observability at scale to protect our customers, employees and our brand.

Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

• Build and scale end‑to‑end fraud detection and prevention programs from 0–1 through maturity, owning the long‑term strategy, roadmap, and outcomes across products and business lines

• Scale and govern risk processes to cover an increasingly large and complex landscape of risks, designing and evolving strategies and solutions that range from ML‑driven model features to policy, tooling, and manual review workflows at enterprise scale

• Analyze transaction and behavioral data to identify emerging risk patterns and design new fraud‑detection methods that proactively prevent loss while preserving customer trust

• Lead and influence cross‑functional partners across Engineering, Product, Data Science, Operations, and Finance to design, prioritize, and deploy high‑impact detection rules, features, and controls

• Own the optimization of fraud rules, thresholds, and models, reducing false positives and friction while balancing customer experience, operational cost, and fraud loss.

• Establish and maintain monitoring, dashboards, and alerting to track the health and effectiveness of fraud prevention measures, driving a data‑driven governance cadence 

• Develop and execute the vendor and partnership strategy, collaborating with external payment networks and third‑party fraud providers to strengthen detection capabilities and negotiate value

• Deliver clear, actionable insights on fraud trends, risk posture, and financial impact to senior cross‑functional stakeholders, informing budget, product, and operational decisions

• Build, mentor, and guide a high‑performing fraud and risk team and/or virtual squad, instilling best practices, analytical rigor, and a culture of ownership and continuous improvement

• Proven track record building and scaling end‑to‑end fraud detection and prevention programs from 0–1 at scale, including setting strategy and leading cross‑functional teams (Product, Engineering, Data Science, Operations, Finance).

• 7+ years of experience in risk or fraud detection, including hands‑on work developing rules, models, and analytics, with a history of owning key metrics such as fraud loss, approval rates, and operational efficiency

• 5+ years of experience leading teams or large cross‑functional initiatives in a high‑growth or complex environment, with demonstrated ability to influence senior stakeholders

• Strong background in Finance, Mathematics, Computer Science, or a related quantitative field

• 5+ years of hands‑on SQL experience and proficiency in Python or a similar scripting language, comfortable diving into large, messy datasets when needed

• Strong analytical and statistical skills, including techniques such as pattern recognition and unsupervised learning, with the ability to frame complex trade‑offs and decisions through clear quantitative analysis and visualization

• Effective and persuasive communicator, with experience presenting to and aligning operations, data science, engineering, and finance leaders around a shared fraud strategy

• Excellent problem‑solving skills, with the ability to operate independently, navigate ambiguity, and create structure and clear next steps in spaces without established ownership

• Strategic systems‑level thinker who can balance long‑term risk posture with near‑term business goals, customer experience, and operational constraints

Salary Range: 

The salary range for this position is $196,482-$332,363. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off.

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activitie

• Additional Resources: Collectors Tech Blog, PSA

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 

#Li-Remote

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There is no deadline, as this role accepts applications on an ongoing basis.

Candidates must be authorized to work in the United States.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.