Franchise Operations Manager

About Us:
DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.

The Franchise Team is responsible for driving new revenue growth for DailyPay with franchise businesses. The Franchise Operations & Marketing Manager is the backbone of our franchise strategy. This role will be responsible for overseeing our franchise data, developing and managing initiatives with our partners, building brand playbooks, and assisting at tradeshows. This is a highly cross-functional position that will work closely with sales, marketing, revops, implementation, and CS to help ensure we are engaging with qualified prospects and creating a great experience for them at DailyPay.

The ideal candidate will be a highly organized, energetic, and self-starting individual who can thrive in a fast-paced environment.

This position will include travel as necessary to manage the business. If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications

• Own and manage our strategic initiatives with franchise and associations partnerships including marketing opportunities, webinars, events, etc

• Analyze and review the performance of lead generation and sales into designated brands, including financial analysis

• Build and manage playbooks for each of our target brands, keeping accurate records of TMS and payroll systems by brand, including monitoring TMS transitions to communicate to GTM and CS teams

• Own the creation and management of brand-specific cadences for each target brand/industry, utilizing up-to-date intel

• Manage and track performance of cadences in Salesloft Leverage AI to streamline our enablement process with Franchise BDRs and AEs

• Partner closely with RevOps to ensure accurate reports are created to track brand penetration and conversion

• Build a network of franchise brand referrals using tools like Deeto Partner with marketing to ensure GTM teams have necessary assets and content for target brands - one sheets, press releases, customer testimonials

• Systematically ensure we are building an asset library for all target brands Partner with franchise brand managers and the DailyPay events team on executing events and marketing initiatives to drive customer loyalty and new opportunity generation

• Help manage strategic initiatives with franchise associations and channel partners, including sales training, joint-press campaigns, case studies, and webinars

• Manage and track marketing deliverables and report on progress, campaign and event results

• Analyze and review the performance of lead generation and sales into designated brands, including financial analysis

• Attend events and conferences as necessary to represent the company

• Bachelor’s Degree in Marketing or Communications, or equivalent experience

• 2+ years of experience in marketing, sales, business development, or strategic partnerships, with a bonus for experience intersecting with franchises

• Familiarity with franchise systems

• Strong project management skills with superb attention to detail

• Excellent interpersonal, presentation, and facilitation skills

• Strong verbal and written communication skills

• Ability to work collaboratively and cross-functionally with various internal teams and external partners

• Proven history of managing multiple projects on tight deadlines and driving meaningful results

• Knowledge of sales methodologies and techniques for selling complex solutions. Knowledge of HCM/payroll is a plus

• Knowledge of HCM/payroll is a plus

• Familiarity with marketing tools such as Salesforce.com, Canva, and Adobe is a plus

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

• Fun company outings and events

• Unlimited PTO

• 401K with company match

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