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Indie Campers

Field Quality Assurance Specialist - UKI & Nordics

Posted 3 Days Ago
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Lisbon
Entry level
Lisbon
Entry level
The Field Quality Assurance Specialist will conduct comprehensive audits across depots in the UKI & Nordics region, ensuring compliance with operational standards and vehicle adequacy for rentals. Responsibilities include assessing vehicle damage registrations, depot practices, and collaborating with on-ground teams for process improvement.
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ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. 

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.


THE ROLE

As a Field Quality Assurance Specialist, you will play a key role in ensuring operational excellence and accountability across our network of depots worldwide. This position goes beyond traditional desk audits; you’ll immerse yourself in the dynamic environments of our depots, traveling across the UKI & Nordics region (UK, Ireland, Finland, Netherlands, Norway and Sweden) to conduct in-depth, hands-on reviews of compliance, and operational processes. If you’re driven by the thrill of international travel, collaborating with diverse teams on the ground, and making a measurable impact on operational compliance, this role is your passport to an exciting and meaningful career.


WHAT WILL YOU WORK ON?

Conduct audits across all depots in your designated region, year-round, ensuring vehicles’ adequateness for rental and compliance with depot standards, through:

  • Revision of vehicle damages’ registrations to ensure accuracy and completeness  
  • Identification and registration of overlooked damages
  • Revision of depot practices, including inventory, storage, and safety standards  
  • Close collaboration with on-the-ground teams, providing valuable insights and feedback to improve processes
  • Support of continuous process improvement by analyzing trends and recommending actionable changes  


WHO ARE WE LOOKING FOR?

  • Background in auditing, quality assurance/ control, compliance or operational excellence
  • Strong attention to detail with the ability to identify inconsistencies and trends
  • Passion for travel and an eagerness to engage with diverse teams across international locations  
  • Experience with inventory, storage, or operational safety checks (preferred)  
  • Ability to work independently and stay organized while managing a dynamic travel schedule  
  • Passion for the automotive or campervan industry - nice to have
  • Good communication skills
  • Full English proficiency (mandatory)

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