Executive Assistant

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:

• Provide administrative support to both Chief Transformation Officers (VP Level).
• Calendar & meeting management coordinate internal and external meetings including staff meetings, executive briefings, all hands meetings, QBR's and off-site meeting and events. Assist with food orders, meeting needs, agenda support and note taking. Proactively manage calendar requests and conflicts
• Meeting and interview preparation. Provide agendas, resumes and appropriate materials in a timely manner ahead of meetings and interviews
• Apply discipline and rigor around meetings and ensuring agendas and clarifying context and purpose with senior leaders you support as well as participants
• Handle all travel (flight, hotel, car) arrangements for domestic and international travel
• Expense management duties, which includes submitting expense reports and receipts in a timely manner
• Provide onboarding support for new hires, assist with cubicle assignments, equipment requests, onboarding meeting scheduling and being a point of contact for new hire
• Provide onboarding support for new vendors and agencies when needed, ensuring they have the right access and documents/enablement required to get them up and running
• Project work as needed to support each teams' goals

Qualifications
To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 4+ years of administrative assistant experience
• Proactive, one step ahead work ethic, attitude, and approach
• Able to multi-task and juggle multiple calendars, teams and requests
• Ability to drive schedules and agendas with deeper understanding of context
• Strong teamwork and interpersonal skills with a desire to offer suggestions and improvements
• Superior communication skills with the ability to work across all levels, internally and externally
• High level of confidentiality, discernment and judgement
• Desire to grow and take on your own projects and work under pressure while consistently meeting deadlines
• Technical wizard with Word, Outlook, PowerPoint, Zoom, Concur

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
For positions in this location, we offer a base pay of $83,500 - $121,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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