Enterprise Compliance Analyst

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are seeking an Enterprise Compliance Analyst to join our Compliance team in Toronto. You can expect to come to the Clio Toronto office twice per week on days of your choice.

You will partner with our Sales Engineering team and Account Executives to represent the cybersecurity and compliance practices at Clio. This will involve reviewing compliance requirement spec sheets, coordinating RFP responses, fulfilling artifact requests, representing cybersecurity and compliance on customer calls, and maintaining and fulfilling new artifact requests through our Trust Centre. 

You are an organized individual, typically preferring to take notes, write follow-ups, and close conversation threads. You are curious about the details of how or why things work, and you pair this with the ability to effectively communicate your findings. Amongst friends, you are the person people turn to when they need help understanding the latest technology trends and announcements; you may not know all of the details right away, but you will run them down and you can convey the points that matter.

When it comes to forming an understanding:

• You trust, but verify

• Form strong opinions, but hold them loosely

• Instinctively break a task down into pieces and systematically execute

• You Draw the Owl by seeking out the broad strokes to complete the full picture

• Creating and Maintaining Due Diligence Artifacts: As Clio continues to integrate and introduce additional products to its portfolio, you will be responsible for ensuring sufficient documentation is available for prospective and existing customers to complete their due diligence

• Requirement Gathering and Reporting: As the technology continues to evolve, so will the asks and requirements of our customer base. You’ll be responsible for gathering and reporting on the trends to support Compliance and Cybersecurity objectives

• Track Activity and Engagement: Track and report on customer due diligence metrics, tying them to measurable statistics

• Drive Conversations to be Proactive: Identify patterns in requests and discussions, track emerging themes, and take initiative to translate findings into impactful action

• Lead Pre-Sales Security Calls: Connect with customer IT, Security, and Compliance teams during pre-sales product reviews

• Maintain Security Responses Library: Using appropriate tooling, maintain freshness of our cybersecurity responses library

• Respond to Security and Compliance Questionnaires: Complete security external security questionnaires to assist in customer due diligence processes

• Review Security Amendments: As required, review and negotiate customer security amendments and requests

• Stay Up-to-Date On Compliance Roadmap: As a part of the Compliance team, stay updated on roadmap activities, updating customer facing documentation, and posting updates to the Trust Centre

• Years of direct experience in either compliance, information security, or sales engineering roles

• Demonstrated conversational understanding and ability to discuss technological concepts (e.g., Cloud-computing, Encryption, Containerization, IaC, WAF)

• Comfortability with public speaking and presenting to leadership

• Experience in risk analysis and applying compensating controls

• Strong project management skills with the ability to track and contribute to multiple projects simultaneously

• Experience in reviewing and commenting on contract amendments

• Clear communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical persons

• Experience working within a technology or SaaS company environment

• Previous experience in a cybersecurity compliance or information technology sourcing role

• Proficiency with project management tools

• Experience with RFP response tooling such as AutoRFP, SafeBase, Loopio

• Knowledge and familiarity with privacy legislation (e.g., GDPR, CCPA, PIPEDA, LGP)

• Exposure and proficiency with AI tools

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.