The Enterprise Account Executive will lead sales of Loop's Order Tracking solution, develop GTM strategies, and engage in consultative selling to achieve revenue goals.
The Sales team at Loop is the engine that powers the business. In an ever-evolving market and company, the sales team seeks to provide revenue and stability that can accelerate our vision to market. As we scale, we’re looking for an Enterprise Account Executive to lead sales for our newest product, Order Tracking.
This isn’t your typical AE role. You’ll be charged with cracking new markets for Loop. Brands that need best-in-class tracking and haven’t necessarily needed a return platform. That means figuring out how to sell into new segments, providing feedback to the business, building your own playbook, and helping us shape the go-to-market motion from the ground up.
If you're curious, driven, creative, and energized by a challenge, we want to hear from you.
At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we’re looking for someone to join us in Los Angeles, CA; San Francisco, CA; Chicago, IL; New York City, NY; or Toronto, Canada.
What You’ll Do:
- Sell Loop’s Order Tracking solution to net new Shopify merchants, owning the full sales cycle from prospecting to close.
- Develop and refine a GTM motion in a new market segment, working closely with leadership, marketing, and product to test and iterate.
- Build a repeatable sales process, pioneering how we sell tracking as a standalone solution.
- Carry and exceed a quarterly and annual revenue quota through consultative selling, breaking down merchant business models and pitching true value.
- Serve as the voice of the market, feeding back insights from the field to inform product strategy, positioning, and enablement.
- Navigate multi-stakeholder sales processes, including customer experience, product, tech, and finance teams.
- Travel domestically 2–3 times per quarter for events, team offsites, and customer visits.
About You:
- You have 2-5 years of Enterprise SaaS sales experience, with a proven record of hitting and exceeding quota.
- You’re a self-starter who thrives in ambiguity. You don’t wait to be told, you go figure it out.
- You’re curious, fast-learning, and fluent in the latest tech and tools, AI included. You constantly look for ways to work smarter.
- You know how to manage a deal from start to finish, and you can clearly explain your process and forecasting strategy.
- You’ve worked cross-functionally with Marketing, SDRs, Solutions Engineers, Product, and Customer Success to win and retain deals.
- You maintain a clean, accurate CRM and have experience with tools like Salesforce, Gong, Clari, Apollo, Slack, Loom, Notion, and Zoom.
- Bonus if you’ve sold into Shopify, ecommerce, or post-purchase tech stacks.
- Bonus if you’ve broken into new markets or helped shape early GTM at a startup, even better if you’ve helped scale something from zero to one.
#LI-JG1
Loop Story
In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.
We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here.
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