About ROLLER
ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences.
ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - just to name a few!
At the heart of ROLLER is our team - which consists of 150+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it…and are looking for like-minded people to join us on this amazing journey!
About the Role
As an Enterprise Account Executive, you will be pivotal in expanding our reach into the enterprise market. You'll leverage your extensive experience in SaaS sales to engage with high-value prospects, understanding their business needs and offering tailored solutions that align to them. This role involves a high level of strategic input, as well as working collaboratively with internal teams to ensure a seamless customer journey from initial contact to deal closure and beyond.
What You'll Do
- Develop and execute strategic plans to acquire new enterprise-level customers while nurturing existing relationships to identify upselling opportunities.
- Know our market and be a trusted advisor to prospects' senior leadership.
- Conduct in-depth discovery sessions to fully understand the strategic needs of prospects and deliver compelling presentations that demonstrate the ROI of ROLLER's solutions for their business needs.
- Manage the entire sales cycle, from lead generation to close, ensuring you meet or exceed your quarterly and annual sales targets.
- Collaborate with cross-functional teams to formulate and implement effective sales strategies and customer success initiatives.
- Maintain accurate and timely customer, pipeline, and forecast data.
About You
- You thrive in environments where you can balance in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
- You have a Bachelor’s degree in Business, Marketing, Sales, or a related field.
- You bring a minimum of 7-10 years of SaaS sales experience, ideally within a similar industry.
- Your track record of consistently exceeding sales quotas speaks to your strong sales acumen and commitment to results.
- As a strategic thinker, you are adept at understanding customer needs and aligning them with product offerings to maximize customer satisfaction and revenue growth.
- Excellent communication and interpersonal skills enable you to thrive in a collaborative team environment.
- You are willing to travel as needed and are proficient with CRM tools like Salesforce, Gong, Microsoft Office, and Google Suite.
- Drive, grit, and being a team player are integral to your success.
Additional Skills
- Thrive in a fast-paced environment with the ability to prioritize and multitask effectively.
- Demonstrates resourcefulness, creativity, and strategic thinking in troubleshooting problems.
- Capable of working in dynamic environments where requirements are not always clearly defined, and priorities can change frequently.
- Self-motivated and self-directed; quick to learn and adapt to new processes.
- Excellent attention to detail, ensuring precise documentation and follow-through.
- Strong English communication and documentation skills.
- Comfortable supporting and collaborating with global customers across multiple time zones.
Perks!
- Attractive compensation package and benefits.
- You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
- 20 days of paid time off (PTO), 10 sick days, and 13 paid US holidays.
- 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate).
- Claim up to USD $140 work-from-home expenses per month.
- 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
- Free Medical Insurance.
- 401(k) Plan with a 100% match on contributions up to 5%.
- Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
- Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
- Highly flexible work environment with an All Access pass to WeWork, depending on your location.
- Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
- Individual learning and development budget plus genuine career growth opportunities as we continue to expand!
What You Can Expect
- Initial call with our Talent Acquisition Manager
You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have. - Interview with the Hiring Manager
You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail. - Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! - Final 3-6-12 Presentation
This is where you will get to assemble all you have learned during the interview process and share your plan for your first year at ROLLER. - Offer
If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!
Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
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What We Do
ROLLER’s vision is to help create experiences that bring joy and happiness to the world. We aim to achieve this by building technology for leisure and attractions businesses, helping them to deliver amazing experiences for their guests.
ROLLER is a complete software platform for the modern attraction. Our platform is built to support the key areas of your business, and to help you improve operations, grow revenue and delight your guests.
Our innovative products include; Ticketing, Point-of-Sale, Integrated Payments, CRM, Memberships, Gift Cards, Waivers, Self-Serve Kiosks, Cashless Wallets and more. For a full feature list visit: https://www.roller.software/feature-list
