The Pre-Sales Engineer at monday.com will leverage technical expertise to assist customers in understanding the platform, conduct demos, craft sales pitches, and handle technical inquiries.
Description
Our sales team is growing and we are looking for an experienced Pre-Sales Engineer.
As Presales Consultant at monday.com, you’ll play a critical role in helping our potential & existing customers understand & maximize the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes.
We are looking for experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product, Customer Success, Professional Services etc.
About The Role- As a pre-sales engineer, you will be required to have a deep understanding of our product's technical capabilities and inner workings.
- You will take part in demos & proofs-of-concept for potential and existing customers.
- You will assist in crafting Sales Pitches with sales managers and providing value-add solutions for customers.
- You will be required to assist in handling security concerns & providing high-quality RFP responses as part of our enterprise selling methodologies and strategic sales cycles.
- 4+ years in Pre-Sales Engineering/Consulting role (or similar) in a SaaS environment
- Experience with software for CRM, ITSM, Whiteboard or Software development - Significant advantage
- A deep technical curiosity for how IT systems work in a business context
- Great communication and customer facing skills
- Ability to clearly articulate technical topics to a non-technical audience
- Business process mapping skills
- Understanding of GraphQL - an advantage
- Experience responding to technical questions and security requirements from customers
- Exceptional teamwork capabilities
- Strong problem solving skills
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