Director, Technology Product Management

Salary Range:

138,400.00 - 188,400.00 CAD

Director, Technology Product Management

We are ready to take this game to the next level and need someone passionate to play a pivotal role in shaping and delivering impactful products that align with business objectives and customer needs. This role sets the vision, manages the full product lifecycle, develops and owns the product roadmaps and backlog, delivers strategic initiatives, and drives the continuous improvement of products to maximize their business value. They provide strategic leadership and direction to delivery teams, ensuring seamless execution across discovery, design, development, and testing phases while proactively addressing opportunities, risks, security, and dependencies. As a trusted partner to key stakeholders, this role provides thought leadership, facilitates collaboration between business leaders, technology teams, cybersecurity, and operational support groups. As leaders, they empower teams through mentorship, coaching, and skill development, driving a culture of innovation, efficiency, and cross-functional collaboration.

YOUR ROLE IN THE GAME

Reporting to the VP Product Management, you will be empowered to:

PRIMARY ACCOUNTABILITIES 

• Demonstrates extensive experience in owning and managing the entire product lifecycle, including setting the vision, maintaining the product roadmap and backlog, and aligning product development with strategic business goals using agile methodologies across all phases from discovery to support.
• Use insights from market and/or user research, feedback and usage data to understand needs and opportunities. Develop product propositions and determine positioning and variants for different segments. Prioritize requirements and develop product roadmaps.
• Coordinate testing, product launches and support communications and training. Adapt products based on changing customer/user needs and create retirement and transition plans. 
• Align the product management objectives with business objectives and authorize the selection and planning of all product management activities.  
• Lead delivery of products or services for large and complex initiatives. 
• Adapt delivery approaches based on the context and complexity of the initiative. Provide leadership and guidance to multiple delivery teams. Collaborate with stakeholders to align delivery objectives with business goals. Proactively manage risks, dependencies and changes that may impact delivery. 
• Ensure optimal allocation of resources and skills across teams. Monitor key delivery metrics, ensuring transparency and visibility. 
• Drive the continuous improvement of delivery processes and practices across the organization. 
• Monitor and report on performance of product and service delivery, ensuring alignment with objectives. Identify and mitigate systemic risks and issues. 
• Act as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans.  Provide informed feedback to assess and promote understanding.  
• Facilitate business decision-making processes. Capture and disseminate technical and business information. 
• Oversee the monitoring of stakeholder relationships, capturing lessons learned and providing feedback. Lead initiatives to enhance communication and relationships, promoting collaboration and understanding between all parties. 

SECONDARY ACCOUNTABILITIES 

• Contribute to the development and implementation of benefits management plans for projects and programs.  
• Engage with stakeholders to identify and quantify benefits and to establish metrics and mechanisms for tracking benefits realization.  
• Monitor and report on the progress of development projects. Ensure projects are carried out in accordance with agreed architectures, standards, methods and tools and addresses security and privacy requirements.  
• Lead activities to make security and privacy integral to systems development.  
• Support deployment of the working environment for systems and software lifecycle working practices. 
• Provide effective feedback to encourage development of the individuals and teams responsible for systems and software lifecycle working practices. Provide guidance and make suggestions to support continual improvement and learning approach. 
• Conduct root cause analysis and identify recommendations for improvements. Engage and collaborate with operational stakeholders. 
• Provide effective leadership to the project team, adopting suitable project management methods and tools. Manage change control processes and assess risks, ensuring projects align with governance frameworks and business priorities. 
• Proactively monitor performance metrics, implementing preventive and corrective actions as needed. 
• Contribute to identifying new areas of capability improvement within the organization such as enhancements to skills, technology or processes. 
• Monitor and report on supplier performance, customer satisfaction, adherence to security requirements and market intelligence. Validate that suppliers' performance is in accordance with contract terms. 
• Develop and implement knowledge management processes, practices and behaviours.  

PEOPLE LEADERSHIP ACCOUNTABILITIES 

• Inspire, motivate, and empower people to achieve organizational goals. Coach, mentor, and manage employee experience and employee performance through thoughtful preparation. Create space for others to lead. Demonstrate strength in OLG’s leadership competencies and lead the way in exemplifying OLG Truths. 
• Effectively facilitate information sharing and ideation to create an inclusive environment in which diversity of thought is celebrated and teams feel empowered to participate and contribute freely to support OLG’s culture, strategy, and ways of working. 
• Delegate objectives and responsibilities, set quality, performance and capability targets aligned with organizational goals, and encourage skill development in line with team and individual goals. Adjust workload, targets and team capacity to support individual growth. 
• Monitor performance and working relationships and provide feedback to address individual performance improvement.  
• Actively participate in formal processes to support talent development and resourcing to support department mandates, such as recruitment, recognition, promotion and performance management.
• Align development activities with organizational priorities, learning and development strategies, and career pathways. Determine training for professional practice area. 
• Assist team with goal setting and creating individual development plans. 
• Understand financial impacts of decisions and manage costs to drive higher returns for the Province of Ontario. 
• Establish and implement effective change management plans including effective communication plans to drive and sustain change.

WHAT YOU BRING TO THE GAME

Education & Experience:

• Requires a bachelor’s degree in Computer Science, Information Systems, Business Administration or equivalent academic and professional experience. 
• 5-8 years of experience in product management or related fields.
• Possesses advanced expertise in the entire Product Management lifecycle, including strategic vision setting, market research, user research, Agile development methodologies, and stakeholder management, to ensure product increments align with organizational goals and industry trends.
• Demonstrates comprehensive knowledge of business ecosystems, enterprise applications, cloud and data center technologies, and SDLC methodologies, with proficiency in cloud platforms (AWS, Azure, Google Cloud) and tools like Jira and Confluence, to effectively manage product budgets, resources, and technology integration.
• Knowledge of business ecosystems, enterprise applications, Automation, integration services, data management, cloud and data center technologies, cybersecurity, DevSecOps.
• Software Development Life Cycle (SDLC) Methodologies (e.g., Agile, DevOps, CI/CD).
• Skilled in facilitating stakeholder collaboration, building trust and partnerships, and effectively communicating with all organizational levels, while leveraging data analysis and market insights for metrics-driven decision-making and prioritizing product requirements based on Minimum Viable Products.
• Skilled in establishing environments for the secure development and continuous improvement of software and systems, and investigating business situations to recommend improvement actions.
• Provides leadership and support in assessing organizational capabilities, aligning supplier performance with sourcing strategies, and delivering project outcomes through effective management techniques, collaboration, and governance.

BENEFITS OF JOINING THE WINNING TEAM

• Group Benefits Plan: Eligible employees and dependents have access to comprehensive, employer-paid group benefits coverage (permanent employees only).
• Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
• Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements (permanent employees only).
• Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
• Growth Focus: Become your best self with access to new opportunities and personalized support programs.
• Comprehensive Learning: 24/7 access to robust online learning programs.
• Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

To learn more about our organization and other opportunities visit our career site.

We look forward to hearing from you, interested applicants please apply online by February 8, 2026.

#LI-Onsite

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.

We welcome applicants from all backgrounds and experiences. If you bring relevant skills and a willingness to learn, we encourage you to apply—even if you don’t meet every listed qualification. We sincerely appreciate your interest; while we are unable to contact everyone, those selected for the next steps will be notified.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact [email protected], 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.