Director, Quality Assurance Improvement Program, Internal Audit

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As the Director of the Quality Assurance Improvement Program (QA) in Internal Audit (IA), you will be responsible for developing and maintaining a comprehensive QA Framework and annual plan. You will lead the team responsible for performing the internal file reviews, ensuring compliance with IA methodology, regulatory expectations and industry best practices. You will also drive continuous improvement across the department by reviewing IA policies and procedures, as well as processes and strategic performance objectives to provide value add recommendations on areas of improvement. Your responsibilities will contribute directly to Internal Audit’s mandate. This role reports directly to the AVP, Methodology and Professional Practices.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Develop and implement a QA framework and annual plan – Lead the design, execution and continuous enhancement of the QA Program, ensuring it fully conforms with the Global Internal Audit Standards and regulatory expectations.
• Lead the execution of internal file and process reviews  – Oversee the execution of internal file reviews, effectively tracking QA action plans, identifying systematic QA issues and improvement opportunities and translating findings into actionable recommendations and action plans. Provide authentic leadership by developing and coaching team members, fostering an environment of knowledge sharing, collaboration, effective problem-solving and conflict resolution.
• Engage with various stakeholders – Prepare QA results, trends and thematic insights for Audit Committee reporting and present these insights to Internal Audit’s Senior Leadership Team. Incorporate findings into improvements of methodology, training and embedding best practices across the audit lifecycle.

Who You Are

• You’re a certified professional. You have current accreditation and good standing with an auditing or accounting designation (CA, CPA, CIA). 
• You have a Bachelor’s degree  in accounting, finance, or a related field. Strong knowledge of the Global Internal Audit Standards is an asset.
• You have 10+ years of experience in internal or external audit.
• You have excellent analytical, problem-solving, and communication skills, both written and verbal.
• Knowledge of CIBC’s Control Framework and regulatory environment is an asset.
• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of people. You build trust through respect and authenticity.
• You are analytical and detailed oriented. You have a keen eye for detail and strong analytical skills, able to identify trends and opportunities for improvement.
• You are collaborative: You work well in teams and communicate effectively with stakeholders at all levels.
• You are organized and adaptable: You are comfortable with change, highly organized, and able to manage multiple priorities.
• Values matter to you: You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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