Director Product Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Director Product Manager do at Fiserv?
As a Director Product Manager you will lead and support interlock activities and pan-Fiserv initiatives across multiple product management and business unit organizations, while building investment cases in order to realize returns on market opportunities.  You will collaborate with Architecture, Development and Delivery teams to achieve desired outcomes through successful delivery of the product roadmap while developing pricing and positioning strategies.  You will also partner with Sales and Marketing teams to achieve desired outcomes through successful channel management, adoption, and marketing activities.
What you will do:

• Work with support and operational representatives to ensure client satisfaction
• Prioritize incoming work to identify areas of focus for future delivery
• Apply aspects of the Pragmatic Marketing Framework to the role including identification and solutioning for market problems, build/buy/partner decisions, and go-to-market activities
• Communicate strategic direction to clients, prospects and other team members
• Function as a trusted partner and subject matter expert for clients, prospects and other key team members
• Showcase your experience, and proficiency in product management standards and practices, with particular appreciation for the end-to-end product management discipline
• Use your ability to understand complex business and technical concepts and to be able to make balanced judgments when faced with trade-offs
• Utilize your communication and presentation skills to interact and influence all levels of the organization
   

What you will need to have:

• 7+ years of experience in technology/software related product management or financial services product management
• 5+ years of experience in core banking financial banking services (DNA)
• 5+ years of experience with pricing and finance
• Ability to travel 25% of the time
• Bachelor's degree in a related field or an equivalent combination of education, and work experience

What would be great to have:

• Experience working effectively with geographically distributed teams
• Combination of strong business and technical acumen
• Master's degree in Pragmatic Marketing, Business or related field of study

 Important info about this role:

• In order to be considered, you must be legally authorized to work in Canada without need for sponsorship now or in the future
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.