Director, Procurement Strategy and Transformation

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

We are looking for a Director, Procurement Strategy & Transformation. The Director is an integral part of the procurement strategy and transformation team and will be responsible for strategic procurement transformation initiatives and will support the Technology Professional Services Tower Lead with Strategic initiatives, systems and critical projects. In this role you will develop and implement key strategic initiatives and business cases to achieve the overall business unit objectives. In this role, you will also collaborate with Sourcing Managers and providing business intelligence to enhance data driven business decisions to achieve our goals. The Director will also be responsible for large, complex sourcing and contracting initiatives. In this role you will help develop and execute team, system and sourcing strategies consistent with an overall category strategy and business unit objectives.

Individual Responsibilities ​:

• Support strategic projects for the team and NA Procurement
• Conduct benchmarking and opportunity assessment to achieve business unit goals
• Suggest and make changes in existing processes and metrics to increase efficiency & effectiveness
• Conduct benchmarking for procurement, best-in class negotiations, AI best practices, transformational initiatives in procurement.
• Engage with Procurement team and collaborators to increase data driven decision making
• Identify and develop key performance metrics and dashboards
• Provide sourcing thought leadership
• Create presentations for executive leadership which highlight relevant process inefficiencies and opportunities for improvement.
• Support to bring consistency and efficiency across categories
• Lead cross-functional teams to execute large, complex sourcing projects and contracting efforts
  • Conduct baseline and market analysis, develop sourcing strategy and conduct contract negotiations
  • Influence requirements from business partners necessary to evaluate and select suppliers
  • Determine sourcing strategy and conduct analysis and negotiations
• Manage relations with key business partners and project owners to develop/maintain strong working relationships
• Other duties as assigned

Required Qualifications:

• Master’s degree (business, Supply Chain or analytics preferred)
• 10 years of progressive business experience in consulting and/or sourcing and procurement
• Good knowledge of data analysis
• Experience in developing operational strategies
• Working knowledge of data analysis – Excel and/or Power BI or similar tools
• Advanced MS Word, MS Excel, Microsoft PowerPoint skills
• Solid analytical and problem-solving skills, strategic and right to left thinking.
• Excellent presentation and report writing skills
• Excellent communication and interpersonal skills
• Ability to work independently as well as cross-functionally, comfortable with multi-tasking and executing on ambiguity.
• Ability to work through ambiguity in a fast-paced environment and prioritize work as needed
• Experience in previous strategy consulting role will be preferred

When you join our team:

• We’ll empower you to learn and grow the career you want. 
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.