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Element Fleet Management

Director, Planning & Operational Excellence

Posted 6 Days Ago
Be an Early Applicant
In-Office
Mississauga, ON, CAN
Expert/Leader
In-Office
Mississauga, ON, CAN
Expert/Leader
The Director of Planning & Operational Excellence leads operational governance, standardizes KPI frameworks, enhances processes, and drives AI implementation for improved performance across the organization.
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Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

About the Role

We’re looking for a highly strategic and execution-focused leader to join our team as Director, Planning & Operational Excellence. In this role, you will serve as the operational central operational leader for Vehicle Acquisition, integrating governance, performance management, executive readiness, process optimization, AI enablement, and forward-looking planning across the entire function. You will ensure KPIs are standardized and actionable, leadership reviews are predictable and streamlined, and operational risks are surfaced early. This role balances execution with strategic foresight, preparing the organization for future state requirements while maintaining disciplined performance today.

What You’ll Do

  • Standardize KPI frameworks across all pillars
  • Enforce reporting discipline and governance standards
  • Consolidate performance tracking into structured scorecards
  • Prepare leadership materials for executive steering committees and enterprise forums
  • Eliminate redundant decks and ensure consistent messaging across presentations
  • Lead cross-pillar process enhancement initiatives and identify workflow inefficiencies
  • Oversee AI implementation efforts focused on workflow automation and productivity gains
  • Act as integrator across Directors to align stakeholders and surface risks and trends
  • Develop forward-looking operational plans and cross-pillar dependency heatmaps

Basic Qualifications

  • 10+ years in operational leadership, performance management, or enterprise operations roles
  • Proven success standardizing KPI frameworks and governance models
  • Experience serving as integrator across multi-functional teams
  • Strong executive communication and presentation capability
  • Demonstrated ability to drive operational improvements at scale
  • AI enablement and workflow automation initiatives expertise

Preferred Qualifications

  • Education: College/University degree preferred.
  • Lean / Operational Excellence background
  • Experience leading governance and performance management functions
  • Experience working across large, multi-pillar operational ecosystems

Current Location: Mississauga. Our Mississauga office will move to 1 Adelaide in Toronto in September 2026

The hiring base salary range for this position is $133,400 - $183,400 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What’s in it for You
•  A culture of innovation, empowerment, decision-making, and accountability
•  Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
•  Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [email protected] or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.

Top Skills

AI
Kpi Frameworks
Performance Management
Workflow Automation

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