Director of Outbound Sales Development

Square
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square is looking for a passionate leader to develop and manage our Outbound Sales Development Organization. You will be responsible for planning, organizing, and leading a 75+ person sales organization that serves as the starting point for all outbound sales leads. This will include direct management of 7+ BDR Managers. This will include creating and iterating on outbound strategy, pipeline forecasting, tool management, and future growth planning. Your leadership will directly help Square drive outbound top of funnel activity in order to deliver against our annual sales quotas. Your entrepreneurship will be a valuable contribution to developing Square's sales strategy, increasing the size and impact of the team and establishing a culture of crisp execution. This role reports directly to our Head of Sales Development.
You Will

• Drive rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
• Own outbound lead qualification operations for the the Sales org through strong partnerships with our cross-functional GTM teams
• Build predictable and repeatable outbound sales funnel processes and best practices across multiple teams
• Effectively hire, coach and inspire Business Development Managers, preparing them for their next roles within Square Sales
• Own solidifying and scaling the outbound sales process
• Ensure we are executing outbound lead qualification from many channels in a high efficient manner
• Leverage sales automation, funnel management and prospecting tools to generate qualified pipeline to accurately meet forecast sales and revenue targets
• Significant experience managing multi-channel outbound engagements

You Will

• 4+ years of sales success, preferably in a high growth company
• 2+ years within Sales Development
• 3+ years of leadership experience, with experience leading a team of sales managers
• BA/BS Degree
• (Preferred) Experience in high transaction volume SaaS application or financial services sales
• Proven ability to work with and influence cross-functional teams and departments in a rapidly growing environment
• Proven ability to communicate and manage relationships with senior executives
• Strong strategic planning and execution skills
• Excellent interpersonal, leadership, organizational, and communication skills
• Extensive experience in a metrics-driven sales organization
• Strong ability to coach your managers and sales representatives to higher performance

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$144,000 - $216,000 USD
Zone B:
$133,920 - $200,960 USD
Zone C:
$126,720 - $190,080 USD
Zone D:
$119,520 - $179,360 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.