Oversee and architect CRM integration and migration projects, lead teams, and mentor staff. Responsible for custom solutions in HubSpot and ensuring high-quality project delivery.
SmartBug Media is the most decorated HubSpot agency, recognized as a leader in crafting digital solutions that empower organizations to thrive across the entire customer lifecycle. From marketing and sales to revenue operations, customer success, and e-commerce, we combine sound strategies, cutting-edge AI, and digital innovation to deliver solutions that de-risk the future and drive sustainable growth.
With a fully remote team of over 250 professionals, we excel at creating intelligent web and digital ecosystems—from corporate websites to complex web applications—seamlessly integrated with AI-powered solutions. By aligning SmartBug's expertise with our clients' unique business realities, we build scalable, innovative tools that become engines for growth, setting the course for long-term success.
The Director, Integrations will be responsible for overseeing and architecting our most technically demanding CRM integration and migration projects. You will be our foremost expert in moving clients from other CRMs to HubSpot and building robust, scalable custom integrations. Your expertise will directly enable us to win and deliver for upmarket clients, and you will be instrumental in building our delivery methodologies and mentoring the entire CRM team.
Responsibilities
- Architect integrations, migrations, and custom solutions
- Lead cross-functional calls with clients, integration developers and strategists to bridge knowledge gaps;
- Serve as the lead technical architect for all HubSpot migrations and complex integration projects
- Design custom solutions within the HubSpot platform (Sales, Service, and Operations Hubs) to solve complex client business challenges
- Own and maintain the practice's HubSpot sandbox environment and other 3rd party tool production environments for testing, training, and demo purposes
- Act as the senior technical resource for the team, training and mentoring the back end developers, data analysts and native integration specialists on data modeling, integration patterns, and migration best practices.
- Recruit, mentor, and manage a high-performing team of consultants, architects, and specialists. foster a culture of excellence and continuous learning
- Train and coach the team on HubSpot custom integration and advanced migration best practices
- Develop the "SmartBug Way" for migration and integration delivery, specifically creating standardized playbooks, checklists, and documentation for data migration and integration within Tettra
- Ensure the consistent, high-quality delivery of all projects, managing client escalations as they arise.
- Opportunity to grow into a Senior Director+ role
Required Skills & Experience
- Education: Bachelor’s degree or relevant professional certifications (e.g., HubSpot, SalesForce, etc.).
- Experience: 5 years of extensive, hands-on experience as a HubSpot Administrator or Consultant is required;
- Leadership Experience: 5 years of experience in a leadership or managerial role, ideally with a focus on managing direct reports or cross-functional teams.
- Knowledge: Advanced HubSpot expertise.Deep expertise with complex integrations with a strong preference for HubSpot and Salesforce knowledge;
- Technical Proficiency: Strong understanding of data modeling, data hygiene principles, and API-based integrations, PHP, mySQL. Deep, demonstrable expertise with the HubSpot platform, including Operations Hub, Sales Hub, and advanced workflows. HubSpot certifications are a major plus;
- Power Skills: Excellent written and verbal communication, presentation skills, project management abilities, and a proven track record of working independently and collaboratively.
Preferred Qualifications
- Technical Proficiency: Expertise in Salesforce, Marketo, Google Workspace.
Top Skills
APIs
Google Workspace
Hubspot
Marketo
MySQL
PHP
Salesforce
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