Director, Information Security

This is an exciting opportunity to lead Manulife’s Business Unit Security Officers (BUSOs) team within our First Line of Defense. Reporting to the AVP - Technology Risk Management, you will manage risk-based information security assessments for new technologies and changes to IT solutions across Group Functions Technology. In this role, you’ll help safeguard our cloud and on-premises infrastructure, platforms, and services by identifying threats, recommending controls, and ensuring compliance. You’ll gain exposure to cutting-edge security practices and play a critical role in protecting Manulife’s global operations.

Position Responsibilities

• Manage the Business Unit Security Officers team to conduct comprehensive risk assessments of technology systems, applications, and infrastructure.

• Apply security policies and standards to identify gaps and ensure compliance.

• Oversee execution of the information risk assessment program in line with global methodology.

• Review and approve application security measures during the software development lifecycle.

• Collaborate with business, engineering, and architecture teams to embed security practices into workflows.

• Provide expertise in security incident investigations and ensure timely communication of risk assessments.

• Allocate resources based on project needs and maintain integration with customer teams.

• Develop SOPs, deliver training, and manage audits and regulatory reviews.

• Report KPIs and maintain dashboards for stakeholders.

• Stay current on security trends and technologies; evaluate and enhance existing processes.

Required Qualifications

• 10+ years of experience in Information Security disciplines (network, application, IAM, vulnerability management, etc.).

• 10+ years in IT/Information Risk Management (vendor risk, project risk, audits).

• Degree in Computer Science, IT, Software Engineering, Business Administration, or equivalent experience.

• Professional certifications (e.g., CISSP, CRISC, CISM, SANS).

• Experience with security frameworks (ISO 27001, COBIT), standards (NIST), and regulations (GDPR, SOX).

Preferred Qualifications

• Strong knowledge of regulatory requirements.

• Excellent communication, consulting, and influencing skills.

• Analytical, innovative, and strategic thinker.

• Skilled in stakeholder management and alignment.

• Strong presentation and facilitation skills across all levels.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.