We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
As a Director, Engagement & Communications of Infrastructure & Modernization’s (I&M) Operations Support Services (OSS) team, reporting to the Senior Director, OSS, you'll join a team of professionals dedicated to turning business strategy into action through clear and purposeful communication. In this role, you'll lead a team that focus on various communications and engagement initiatives that educate and inform the broad and diverse I&M team, in addition to our partners in the CAO across CIBC.
You and your team will work closely with I&M’s most senior leadership team leading the development and execution of all engagement and communications initiatives, including SVP/EVP level town halls and leader sessions, videos and other strategic asks as needed to effectively tell the story of our business to our leaders, teams and partners. This role is an excellent opportunity to showcase your creativity and work with leaders of all levels across I&M and with SBU and Functional Group partners.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How You’ll Succeed
Strong Leadership You are a strong leader who has the ability to build collaboration between team members, share learning and lead through change.
Strategic mindset You see the big picture and can translate complex technical strategies into easy to understand messaging and presentations. You can gather, analyze and distill information with limited direction to pull key messages that are simple, clear and brief, and that resonate with the intended audience.
Communications and Storytelling You know how to tell compelling business stories and have unique ideas of how to make messages stick with your audience.
Planning & Execution You provide exceptional planning and orchestration in a fast paced, ambiguous environment. You effectively manage multiple activities with varying complexity while under tight timeframes.
Relationship Development and Management You understand that getting things done takes collaboration across several teams, and you are someone who enjoys working with others and building relationships with people of all levels
Continuous Improvement Mindset You actively seek opportunities to drive our business forward and continuously evolve your thinking and approach to deliver your best. By leveraging your knowledge, experience, relationships, and collaboration, you assess whether services, processes, or procedures can be modified to better suit the business. You make practical recommendations and help bring them to fruition.
Who You Are
You can demonstrate experience in working with leaders of all levels and advising on presentations, messaging and content, relationship management. Developing key messages, building presentations that are compelling, clear and impactful, communicating to teams and leaders of all levels. 8-10 years of related work experience; university degree / college diploma in Communications or related field.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You are extremely organized and plan ahead. You know what it means to plan SVP and EVP-level events geared toward teams and leaders, and you’re comfortable leading them end-to-end from planning to execution. You can lead a team through the planning stages and are proficient in juggling multiple events at the same time.
You are a bold and accountable leader. You can lead collaboration of a variety of stakeholders to reach alignment within the organization and you inspire outcomes by making yourself heard. You have knowledge of approaches, tools, and techniques for gaining the cooperation and support of others.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 16th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Change Leadership, Communication, Continuous Improvement, Creative Writing, Microsoft PowerPoint, Strategic ThinkingCIBC Toronto, Ontario, CAN Office
Square, 81 & 141 Bay, Toronto, Ontario, Canada
