Director of Customer Success Finance

Autodesk is hiring a Director of Customer Success Finance to serve as a strategic partner to the Chief Customer Officer and lead financial strategy and execution across the global Customer Success organization. This role combines deep analytical expertise with strong business P&L acumen to guide planning, performance measurement & reporting, and investment decisions—particularly across monetization of services.

You’ll lead a high-performing team and collaborate cross-functionally with Customer Success, Sales Finance, Analytics, and Corporate Finance. Your ability to turn complex data into clear, actionable insights will be key to influencing decisions across both finance and non-finance stakeholders.

Responsibilities

• Serve as the lead finance partner to the Chief Customer Officer, overseeing planning, forecasting, and investment strategy across all Customer Success functions, a business greater than $400M
• Lead and develop a team of finance professionals focused on investment planning, ROI, growth initiatives, and spend management
• Leverage a “P&L mindset” to scale KPIs, dashboards, and models to measure the business and identify opportunities
• Leverage multi-source analytics to distill clear, compelling recommendations for senior business leaders
• Own executive reporting and narrative—connecting financial outcomes to business impact and helping shape key decisions

Minimum Qualifications

• 10+ years in finance, with deep experience in Customer Success or Services finance with deep P&L management experience, preferably in a complex, global, matrixed environment
• Strong analytical and problem-solving skills with a proven ability to extract insights from complex datasets
• Skilled at crafting business narratives that resonate with non-finance stakeholders and drive action
• Experienced team leader and talent developer
• Proficient in tools such as Anaplan, Sigma, Google Analytics, with Snowflake experience a plus
• Bachelor’s degree in Finance, Business, or Economics preferred

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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