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Flywheel (flywheeldigital.com)

Director, Custom Client Analytics

Posted 2 Days Ago
Be an Early Applicant
Toronto, ON
Senior level
Toronto, ON
Senior level
The Director of Custom Client Analytics will lead the consulting practice, develop strategies for analytics services, mentor a team of analysts, oversee client engagements, and drive innovative analytics solutions to transform client business strategies and relationships with key accounts.
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About Flywheel 

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity  

We are seeking a Director to lead our consulting practice specializing in our Custom Client Analytics (CCA) solutions. As a strategic leader, you will drive the vision for how data transforms into actionable business strategies, leading a team of analysts and consultants while serving as a trusted advisor to senior client stakeholders. 

What You Will Do: 

  • Develop and execute the strategic vision for our CCA consulting practice, including service offerings, methodologies, and growth initiatives 
  • Lead a team of analysts and consultants, providing mentorship, training, and career development while fostering a culture of analytical excellence 
  • Oversee multiple high-value client engagements simultaneously, ensuring delivery excellence and deep strategic impact 
  • Partner with C-suite and senior marketing executives to identify business challenges and opportunities where advanced analytics can drive transformation 
  • Architect comprehensive analytical frameworks and measurement strategies that align with clients' business objectives 
  • Drive innovation in our analytical approaches, staying ahead of industry trends and evolving client needs 
  • Build and maintain executive relationships with key accounts, serving as a trusted advisor on digital commerce strategy 
  • Lead the development of thought leadership content and point of view on emerging trends in retail media and analytics 

Who You Are: 

  • Experience in data analytics, consulting, or digital commerce, with at least 5 years in a leadership role 
  • Proven track record of building and leading high-performing analytics teams 
  • Strategic vision and ability to translate complex business challenges into actionable solutions 
  • Executive presence with demonstrated ability to influence C-suite decision makers 
  • Deep expertise in retail media, digital commerce strategies, and marketing analytics 
  • Strong foundation in advanced analytics, including predictive modeling, attribution, and marketing mix optimization 
  • Experience managing P&L and driving business growth 
  • Advanced knowledge of data clean room environments and retail media platforms 
  • Expert understanding of SQL and data manipulation techniques 
  • Comprehensive knowledge of the digital retail ecosystem and manufacturer/retailer dynamics 
  • Strong grasp of marketing technology stack and integration points 
  • Experience with enterprise-level analytics tools and visualization platforms 
  • Ability to lead through influence and drive organizational change 
  • Track record of innovation and thought leadership in the analytics space 
Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.

  • We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
  • Flexible vacation time
  • Great learning and development opportunities
  • Benefits that help you live your best life
  • Parental leave and benefits
  • Volunteering opportunities
  • If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
  • So you know: The hired candidate will be required to complete a background check
  • Learn more about us here: Life at Flywheel

The Interview Process:

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.

 

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at [email protected] so that we can support you.

For more information about what data we collect and how we use it, please refer to our Privacy Policy.

 

IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.

 

Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms. 

 

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