Director, Compliance Operations

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank. ​

About the role:

Reporting to the CCO & CAMLO as part of Corporate Compliance, the mandate of the position is to support the CCO & CAMLO and deputy CCO & CAMLO to: i) Implement an effective enterprise-wide control framework to mitigate compliance risk which is designed to meet the Company’s Legislative & Regulatory requirements; ii) Promote a sound compliance culture; and iii) Report to Sr. Management and Risk Committee of the Board.
Additionally, responsible for establishing high standards of business conduct and ethical behaviour and for ensuring that internal controls are established to meet on-going compliance with the Company’s Code of Conduct and other internal requirements.

Job Responsibilities

• Generate metrics and analysis to support Board, Management and internal compliance reporting associated to compliance operations activities
• Advise on reportable events, breaches, non-compliance and remedial action steps
• Proactively identify ML/TF trends and other forward-looking regulatory matters
• Provide support (to detect/identify/prevent potential compliance problems) on internal projects
• Provide SME expertise on program elements of the Annual CCO & CAMLO reports
• Liaise/ manage relationships with internal control functions

Oversight of the Compliance Operations team

• Lead and oversee the Compliance Operations team
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals
• Responsible for enterprise management of technology solutions applicable to compliance activities

Compliance Assessments

• Lead the AML/ATF Inherent Risk Assessment process supported by the AML Governance team
• Manage maintenance of documentation, records and planning materials to support the AML segments of the RCM program
• Coordinate maintenance, update and refinement of AML segments of RCM compliance risk assessment review, annual AML/ATF risk assessment and associated self-assessments
• Participate as a member of Compliance Alert Management Working Group to review, enhance transaction monitoring rules/thresholds

Internal and External Reviews

• Lead and manage audit deliverables as the point of contact for Corporate Compliance
• Responsible for ensuring external review deliverables and managing the end-to-end requirements associated to an examination

Compliance Technology

• Lead the implementation and maintenance of compliance-based systems
• Oversee the management of compliance technologies
• Act as the primary advisory point of contact with IT business partners

Financial Crime Systems

• Oversee financial crime related rule refinements to core AML systems
• Ensure proactive testing and monitoring of data and system functionality
• Responsible for ongoing systems aggregation and alignment
• Other duties as assigned. 

What we’re looking for:

• University Degree in Business or equivalency in related experience
• At least 10 years experience with regulated financial services
• At least 7 years people management experience
• Direct experience in AML and regulatory compliance 
• Strong working knowledge of financial regulations
• Strong research skills and analytical ability to review and organize large amounts of information and draw appropriate conclusions
• Capable of growing and succeeding in a fast paced, entrepreneurial environment
• Ability to consult and partner within all levels of the organization including senior level officers
• Proactive with proven ability to multi-task while meeting deadlines as required
• Strong initiative, decision making and problem-solving capabilities
• Excellent communication / interpersonal skills
• Dealing with highly complex issues and generating pragmatic and effective solutions

What you’ll love about working here:

• Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
• Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.
• Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
• Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
• Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
• On-Site Fitness: Gym access at our London and Montreal offices.
• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
• Family Support: Parental leave top-up program to help you during life’s big moments.
• Community Impact: One paid volunteer day to give back to causes that matter to you.
• For more information on who we are as an employer click here.

What you can expect - pay & process:

• Expected base salary range is $120 000.00 - $150 000.00, plus the opportunity to earn an annual incentive bonus tied to performance.   
• This posting is for an existing vacancy within our organization.
• Artificial intelligence may be used in parts of the recruitment process.
• All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

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