Director, Commercial Monitoring, Control and Analytics

Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

The Work

The Director, Commercial Monitoring, Control and Analytics will be responsible for developing, deploying, and maintaining governance policies, credit processes, analytics and training for the different teams across the Bank’s Commercial department. This includes the analysis, interpretation and recommendation of applicable regulatory framework and enterprise policy to ensure that adequate controls and procedures are in place. As such, this role requires close collaboration with other departments within Equitable Bank. The scope of this role includes Concentra’s Trust and Credit Union businesses.

The Director, Commercial Monitoring, Control and Analytics will be responsible for supporting the Senior Director, Commercial Monitoring, Control and Analytics as well as the VP, Commercial Lending on a variety of projects with the purpose of increasing efficiency while ensuring all critical functions meet the Bank’s regulatory requirements and are in line with the Bank’s policies & procedures and risk appetite. These projects often involve cross-functional teams and contribute to the overall strategy and direction of the Bank. The Director will act independently by proposing and acting as business lead for certain initiatives, managing internal stakeholders to drive execution and obtain results in a timely manner.

The core parts of your role would be to:

• Drive collaboration within the Commercial department to recommend, review and update the Commercial department’s policies and procedures
• Manage regression analysis of Commercial policy and procedure with respect to regulatory changes and updated enterprise policy and procedures
• Provide direction to Senior Management within the Commercial department to ensure that adequate controls and procedures are in place and are strictly adhered to by communicating updates in the Bank’s policies and procedures
• Research, provide analysis and interpret applicable policies and procedures and legislation to provide expert guidance to appropriate stakeholders within the Commercial department in a concise and relevant manner
• Recommend and oversee credit initiatives to support the growth and optimization of the Commercial portfolio while maintaining compliance with the Bank’s policies & procedures and risk appetite
• Liaise with internal and external stakeholders during business initiatives ensuring requirements and new procedures are negotiated and properly communicated to internal stakeholders
• Drive collaboration within Senior Management in the Commercial department to identify needs and develop scalable solutions to increase efficiencies, enhance customer experience, and limit operational/regulatory risks.
• Implement and maintain reports and tools with respect to Monitoring and Control for the Commercial department
• Support the Senior Director, Commercial Monitoring, Control and Anlaytics with contract negotiation and assisting with Ad Hoc requests as needed
• Support the monitoring of the Commercial Department by assisting with the creation and maintenance of Commercial Reporting
• Work with Commercial Senior Management to develop an effective and ongoing training program related to the Bank’s and the Commercial department’s policies and procedures
• Support Senior Management by providing guidance and training to commercial partners on the Bank’s requirements

Let's Talk About You!

• Professional Designation preferred (CFA, CIA, CPA, CAMS)
• Minimum of 10-15 years’ experience in commercial banking
• Deep knowledge of banking regulations (i.e. CAR, PIPEDA, Bank Act, AML etc.)
• Experience with drafting policy, procedures, standards, and other related documents, and facilitating effective training to staff
• Ability to translate legislative/regulatory requirements into policy/procedure
• 10+ years experience working with Project Management teams and implementing project initiatives
• People leadership skills including coaching, advising, mentoring, training
• Impeccable judgment with the ability to make sound decisions
• Strong interpersonal, relationship-building and negotiation skills
• Strong organizational and time management skills with the ability to handle competing priorities
• French language proficiency is an asset

Job Complexities / Thinking Challenges

• The incumbent must have a strong risk background with sufficient experience in commercial lending to successfully support the Bank’s Commercial department. The position also requires strong drafting, interpretation, and negotiation skills. The incumbent must champion governance as a strategic discipline as they will be required to understand and provide guidance on corporate policies, procedures and regulatory requirements.
• The ideal candidate will need to demonstrate the ability to adapt to constantly changing regulatory and compliance environments, and the analytical mind capable of managing numerous information sources, making decisions, and providing analysis reports to senior management. The role requires strong analytical and problem-solving skills, and the ability to negotiate independently with minimal supervision.
• Excellent organization and communication skills are mandatory as the incumbent will be required to work on multiple projects, dealing with multiple stakeholders and teams, and performing under pressure and within tight time constraints.

#LI-Hybrid

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus 

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days 

🖥 Virtual events to connect with your fellow colleagues

🎓 Annual professional development allowance and a comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!