The Director of Business Development will lead market analysis, business strategies, client relationship management, and team leadership to drive revenue growth and high-quality consulting solutions.
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Key Responsibilities
1. Market Analysis & Opportunity Identification
- Research emerging technology, digital, and language-industry trends to identify high-value consulting and service opportunities.
- Train and enable sales teams to qualify opportunities and understand solution sets.
- Analyze competitive landscapes to position offerings effectively and differentiate from traditional translation vendors.
2. Business Development & Growth Strategy
- Lead regional and national business development initiatives to drive new revenue.
- Generate prospects through research, networking, referrals, directories, trade shows, and industry events.
- Formulate sales plans and strategies to meet monthly, quarterly, and annual revenue and margin goals.
- Build pipelines and manage full sales cycles — from lead generation to close.
3. Client Acquisition, Engagement & Relationship Management
- Build and grow high-level client relationships, becoming a trusted partner for ongoing consulting and multilingual technology needs.
- Serve as first-line support for new and existing clients, ensuring strong communication and service satisfaction.
- Present solutions through virtual, in-person, and group meetings, articulating value across both technology and language-service portfolios.
- Educate clients on processes, pricing structures, technology platforms, and competitive differentiators.
4. Discovery, Scoping & Technical Solution Consulting
- Lead discovery sessions with clients to define consulting project requirements, technical needs, and desired business outcomes.
- Translate client challenges into actionable scopes, engagement models, and technology-enabled solutions.
- Ensure realistic project timelines, resource allocation, and budget requirements.
- Collaborate with cross-functional teams to design and propose integrated service + technology solutions.
5. Stakeholder Collaboration
- Partner with internal technical, production, marketing, and executive teams to align on strategy and opportunity advancement.
- Facilitate cross-departmental communication to ensure clients receive cohesive, high-value consulting experiences.
6. Team Leadership
- Build, mentor, and oversee a high-performing team of consultants and analysts.
- Promote a culture of innovation, accountability, continuous learning, and high-quality client delivery.
7. Performance Measurement & Reporting
- Set KPIs for consulting initiatives, pipeline growth, revenue targets, and operational effectiveness.
- Track performance and present updates, market insights, and strategic recommendations to senior leadership.
Qualifications
- Bachelor’s degree required; MBA or advanced degree preferred.
- 10+ years of experience in business development, technical consulting, enterprise sales, or a related field.
- Proven full-cycle sales experience — lead generation through close.
- Demonstrated success developing consulting frameworks and acquiring new enterprise business.
- Strong analytical and solution-consulting capabilities.
- Excellent communication, negotiation, and client-management skills.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
- Strong interpersonal skills and the ability to build trust across diverse, multicultural stakeholders.
Key Competencies
- Strategic Thinking & Market Insight
- Consultative Selling & Solution Design
- Leadership & Team Development
- Client Relationship Management
- Technical & Business Acumen
- Change Management
- Communication, Negotiation & Presentation Skills
TransPerfect Toronto, Ontario, CAN Office
330 Bay St, Toronto, Ontario, Canada, M5H
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