Director, Account Management (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are seeking a Director, Account Management to join our dynamic team. We are looking for a high energy, driven, experienced sales individual whose ability to develop and maintain key executive level client relationships will contribute directly to our growth objectives. Ours is a client-centric culture that develops long-term partnerships with our Customer Communication clients to solve their most pressing business needs. We have a full solution of technology and services that enable our clients to focus on their core businesses, leverage data and analytics to better run them, and communicate dynamically with their clients. We are made up of high performing teams that meet in person to learn and collaborate as needed. 

Key Job Functions/Responsibilities

• Establish, build, and maintain relationships with the BRCC clients in the Financial Services, Healthcare, Utility, Telecom and Insurance verticals order to facilitate a positive and productive long-term relationship.

• Be responsible for building and maintaining a strong relationship between Broadridge and assigned strategic clients and prospects.

• Be responsible for maintaining assigned account profiles and strategies; presenting to Broadridge Sales and Business leaders as needed.

• Responsible for maintaining new sales and contract renewal status updates via CRM.

• Manage re-signing of contracts for BRCC related services through contract negotiation with existing clients.

• Cross sell and upsell additional products and services into account base.

• Travel to prospect and client sites to present and sell Broadridge services.

• Attend industry events/conference to represent Broadridge and generate leads/opportunities.

• Work with client service groups to resolve client inquiries/issues.

• Facilitate a “team selling” environment through strong relationships with sales and account management partners within Broadridge.

• Perform other specific tasks as directed by management.

Basic Skill Level Requirements

Education:

• Bachelor’s Degree with strong record of academic achievement

Experience:

• Minimum of 5 -7 years’ experience in B2B sales, selling technology and service solutions to C-level buyers

• Previous training in and experience with a sales methodology

Skills:

• Ability to handle multiple strategic client accounts

• Strong negotiation and leadership skills

• Track record of over-achieving sales quota

• Excellent C-level oral, written, and presentation skills

Tools:

• Strong technical foundation: ability to use CRM, Office Suite, social publishing tools, etc.

Recruitment Process

COVID-19 has accelerated change across our workplace, including our hiring practices. As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. Our recruiters will explain how virtual interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have. 

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification

• Education verification

• Credit inquiry

• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. 

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

#LI-Hybrid #LI-TN1

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.