Job Description
Business Management optimizes business performances by helping to drive key initiatives. We act as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business.
As a Digital Markets Business Manager, you will be required to support three senior business leads (Head of FICC Digital Markets, Head of Equities Digital Markets, Head of Digital Markets Sales Product) in driving a large portfolio of digital transformation initiatives across Markets. In this role, the business manager must ensure scalable performance monitoring of our Workflow Automation, Electronic Trading, CRM and Platform initiatives, implement scalable systems and processes to reduce repetitive workflows, and help report on business objectives, progress and outcomes to key stakeholders on a regular basis. The business manager will build a significant network of stakeholders and partners covering product managers, controls, legal, traders, salespeople, technology, P&A and other business managers to manage a complex portfolio initiatives on behalf of your business heads. As a key business advisor, this person would also be expected to challenge the business leads and drive both organizational and disruptive change. The candidate for this role will need to demonstrate curiosity, ownership mentality, and the ability dive quickly in and out of various product initiatives.
Job Responsibilities:
- Implement new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance)
- Optimize 'bottom line' business performance by driving key initiatives (fees, cost base, RWA and capital utilization)
- Identify, escalate and mitigate business risks that could impair our ability to do business: e.g. legal, tax, regulatory, capacity issues, extraordinary transaction costs
- Analyze financial performance, including expenses; identify productivity initiatives and drive implementation
- Partner with the business, Operations and Technology in the definition of future workflows and implementation of related technology and infrastructure projects to prepare the business to meet the requirements of an ever evolving market structure
- Partner with the relevant external service/ infrastructure providers
- Provide business representation in respective internal/external working groups
Required Qualifications, Capabilities, and Skills:
- Prior background in Capital Markets, ideally with some Project Management, Product Management, Business Management or COO experience
- Good understanding of Markets products (FX, Credit, Rates, Equities) and Electronic Trading trends
- Good knowledge and experience with Excel, PowerPoint, Tableau, Python, and Jupyter Notebooks
- Educational degree in Software Engineering, Computer Science, Mathematics, Business, Finance, Economics or related field
- Energetic, dynamic, and highly motivated self-starter
- Excellent time management and prioritization skills
- Strong presentation skills for senior and global business heads
- Ability to forge strong internal relationships across functions
- Self-motivated, tenacious, and able to work independently
- Excellent written and oral communication skills
- Strong analytical and problem-solving skills with large data sets
- Excellent project management and organizational skills, and attention to detail
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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