SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Digital Marketing Consultant to serve as a consultative resource to key Enterprise-level customers, guiding them through specialized service packages in various domains (e.g. SEO, Social Medial, etc). This position supports customers by delivering competitive analysis and insights, content evaluation, and best practice recommendations as per customer contracts.
The Digital Marketing Consultant is responsible for regularly monitoring performance of their assigned accounts, collaborating closely with Customer Success Managers (CSMs) to evaluate performance and identify opportunities for optimization across their assigned Book of Business (BoB). Additionally, this role will also contribute to special projects and internal initiatives, supporting the broader consulting strategy with prescriptive analysis, recurring updates and best practices.
SOCi expects to pay a base salary in the range of $60,000 - $80,000 CAD plus bonus. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.
How You’ll Make an Impact
- Support an assigned book of business by delivering domain-specific analysis (e.g.SEO, Social Media, etc) and recommendations aligned to SOCi’s packaged services.
- Participate in customer meetings alongside CSMs to offer prescriptive analysis and insights on performance, updates, and best practices.
- Build best practice materials based on established industry guidance.
- Monitor domain-specific performance for assigned accounts (e.g. SEO, Social Media, etc), flagging trends and surfacing opportunities to improve visibility.
- Collaborate with internal partners to design effective programs that support customer goals and business objectives.
- Provide tailored content and on-page recommendations - such as titles, descriptions, and alt text - based on established guidelines.
- Document and escalate technical concerns, as they arise, to the appropriate internal resource.
- Assist in troubleshooting customer escalations as needed.
- Be willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
What You’ll Need to be Successful
- Hybrid Opportunity: This role is fully remote until our downtown Vancouver, BC or downtown Toronto, ON office is established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
- Must Have:
- Minimum of 2+ years of professional SEO or Social Media experience, or other relevant experience in creating and/or implementing SEO or Social Media plans and strategies
- Organized and detail oriented
- Solid written and verbal communication skills
- Advanced Excel and Google Sheets experience
- Google Search Console, Screaming Frog, SEMRush, Google Analytics experience
- Ability to multitask
- Familiar with all Microsoft’s business programs / Google suite
- Takes initiative and strong at following up
- Exceptional customer advocate and internal ambassador
- Experience in a fast paced, deadline-driven environment
- Strong understanding of technical SEO (ex. sitemaps, canonicalization, Schema.org, robots.txt, metadata, site speed optimization)
- Knowledge of various project management methodologies ( e.g. agile/ scrum ) and ticketing platforms ( e.g. Jira ) a plus
- Basic understanding of HTML / CSS
- Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
This position will remain open with applications due by April 3, 2026. This position is being hired on an urgent basis. The application window may close before April 3, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.
What SOCi Provides to You
- Comprehensive Benefits Package (full-time permanent, non-contract roles only)
- Health insurance plans, dental, and vision
- Wellness incentives
- 401(k) plan with employer match
- Flexible Work Environment (full-time, non-contract roles only)
- Flexible paid time off
- Quarterly wellness days
- Paid holidays
- Unique employee engagement programs
- Empowering Career Growth and Success
What’s Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
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