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KRG Technologies

Desktop Support

Posted 23 Days Ago
Be an Early Applicant
In-Office
Pickering, ON
Mid level
In-Office
Pickering, ON
Mid level
Provide desk side support for Windows operating systems, troubleshoot hardware issues, support multifunctional devices, and provide excellent customer service to staff.
The summary above was generated by AI
Company Description

KRG Technologies, Inc.,
25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Job Description

- At least 3 years hands on experience in field Support Services

- Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1, Windows 10 installation, troubleshooting and reporting.

- Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD

- Strong Microsoft Office skills (Outlook, Word, and Excel)

- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers

- Broad experience in IT related services with basic understanding of Networks, Servers and Telecoms

- Experience including remote control of PCs and video conferencing knowledge

- Rotational On-call for executive support

- Strong customer service skills

- Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

- Strong written and verbal communication skills

- Must be detail oriented and self-motivating

- Ability to successfully pass a background security check

Desired Certification ( A combination of 02 mandatory)

1. CompTIA A+ certification ( Compulsory )

2. Premier Dell Hardware Certification

3. HP Accredited Platform Specialist (APS) - HP LaserJet Solutions

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Byod
Excel)
Microsoft Office (Outlook
Multifunctional Devices
Pdas
Smart Phones
Windows 10
Windows 7
Windows 8.1
Windows Xp
Word

KRG Technologies Brampton, Ontario, CAN Office

6-30 Intermodal Dr, , Brampton, Ontario, Canada

KRG Technologies Mississauga, Ontario, CAN Office

204 - 65 Watergarden Dr , Mississauga, ON , Canada, L5R 0G9

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