Designer, Brand Experience

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.

Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth.

With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank. ​

About the role:

The Designer will create digital and print materials, oversee print production, collaborate with copywriters and marketers, support brand evolution, manage direct mail programs, provide creative feedback, source promotional items, and handle print vendor relationships, with 25% of the role dedicated to operational tasks.

Responsibilities:

• Design digital and print materials for multiple brands, including display ads, social media content, promotions, events and in-branch print collateral.
• Oversee print production from concept through delivery, ensuring accuracy in file setup, colour management, and vendor specifications.
• Collaborate with copywriters and marketers to develop creative concepts and ensure brand consistency across all deliverables.
• Support ongoing brand evolution and ensure adherence to brand guidelines for each line of business.
• Prepare and optimize design files for web, print, and vendor production.
• Maintain and develop new creative packages to support the Direct Mail program
• Support routine Direct Mail print production tasks
• Provide creative feedback for user generated content (UGC)
• Source and order swag items for corporate events and branch promotions
• Create distribution lists for branch shipments to support promotions, merchandising material and corporate initiatives.
• Manage relationships with print vendors (quote requests, printing/kitting/shipping timelines, file transfer, invoice processing)
• Manage multiple projects simultaneously while meeting deadlines and maintaining a high attention to detail in a fast-paced environment.
• Participate in creative brainstorms and contribute fresh ideas that align with business goals.
• Partner with cross-functional teams to support campaign execution and new product launches.
• Assist in sourcing photography, iconography, and other design assets as needed.
• 25% of this role will consist of operational tasks

What we’re looking for:

• 2–3 years of professional design experience, ideally in marketing, advertising, or financial services.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects or Premiere Pro a plus).
• Solid understanding of print production processes—including prepress setup, file formatting, colour profiles, and vendor coordination.
• Strong understanding of design principles, typography, colour theory, and layout.
• Experience in print production
• Strong knowledge or experience working in excel
• Excellent attention to detail and organizational skills.
• Ability to manage feedback constructively and work both independently and collaboratively.
• Knowledge of motion graphics or basic video editing considered an asset.
• French language skills an asset
• Comfortable leveraging AI tools to streamline workflows, enhance personalization, and optimize design performance, while staying current with emerging technologies to continuously improve design strategy and integrate innovation into daily work.

What you’ll love about working here:

• Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
• Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.
• Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
• Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
• Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
• On-Site Fitness: Gym access at our London and Montreal offices.
• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
• Family Support: Parental leave top-up program to help you during life’s big moments.
• Community Impact: One paid volunteer day to give back to causes that matter to you.
• For more information on who we are as an employer click here.

What you can expect - pay & process:

• Expected base salary range is $55 000.00 - $80 000.00, plus the opportunity to earn an annual incentive bonus tied to performance.   
• This posting is for an existing vacancy within our organization.
• Artificial intelligence may be used in parts of the recruitment process.
• All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

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