Design Supervisor

The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About our Creative Craft

Our Creative Craft brings Klick’s ideas to life through storytelling, design, and experience. This craft blends imagination with strategy to create work that is emotionally resonant and culturally relevant. Creative teams collaborate across disciplines to simplify complexity and humanize healthcare. Their work drives engagement, understanding, and meaningful action across channels.

The Design Supervisor oversees the execution of healthcare marketing design projects, ensuring work meets creative, brand, regulatory, and quality standards while staying on schedule. The role provides hands-on design leadership and mentorship to designers and manages workflows across concurrent deliverables. Working closely with Creative Direction and Account teams, the Design Supervisor translates project requirements and strategy into clear design direction and consistent execution.

What You’ll Do

• Oversee design execution across healthcare marketing projects, using Adobe Creative Suite to ensure deliverables meet quality, brand, regulatory, and timeline requirements.
• Mentor junior designers through actionable design feedback, creative direction, and reviews that strengthen quality and consistency across deliverables.
• Manage design workflows, schedules, resource allocation, and cross-functional dependencies to support reliable delivery across concurrent projects.
• Conduct design reviews and quality assurance for multi-asset campaigns before delivery, ensuring alignment with brand standards, strategic requirements, and regulated healthcare review processes.
• Collaborate with Creative Direction and Account teams to translate project scope, client requirements, and campaign strategy into clear design direction for the team.

Required:

• 5–8 years of design experience in marketing, advertising, or creative agency environments, including demonstrated ownership of design deliverables and supervisory or leadership responsibilities.
• Advanced proficiency with Adobe Creative Suite, demonstrated through the development and review of professional multi-channel marketing or advertising deliverables.
• Experience mentoring designers and conducting design reviews, with demonstrated responsibility for maintaining quality and consistency across multiple deliverables or campaigns.
• Experience in healthcare or pharmaceutical advertising, with demonstrated familiarity with regulated design standards, brand compliance requirements, and MLR/PRC review processes.
• Experience managing design production workflows across concurrent projects, including prioritizing resources, coordinating dependencies, and maintaining brand and quality consistency across complex multi-asset campaigns.

Desired:

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Design leadership certification or advanced design education, with demonstrated application to design direction or healthcare creative work.
• Experience delivering creative work across therapeutic areas such as oncology, rare disease, cardiovascular, or neurology.
• Experience with digital production workflows, accessibility standards, or responsive design across healthcare digital channels.
• Experience using generative AI or other emerging creative technologies for ideation, concepting, or asset production.

This posting is for an existing vacancy at Klick.

The base salary range for this position is between CAD $90,000 - $120,000. The final amount offered will be determined based on several factors such as a candidate’s work location, their unique skill set, education, and prior work experience.

#LI-Hybrid #LI-AA1

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.