turbopuffer is looking for someone to be a technical champion for our customers - demos, POCs, firefighting, whatever it takes to make them successful.
what you'll do:
build concrete demos and POCs instead of slides
jump on calls to answer the hard questions and unblock deals
own the technical relationship end-to-end. drive evaluations, guide implementations
treat customer problems as your own and don't rest until they're solved
live in customer slack channels, helping to solve problems and architect solutions
say no when we're not the right fit and always have a growth mindset
work closely with engineering to drive product roadmap for customers
update documentation whenever you see an issue or something isn’t clear
must have:
commercial - you sell painkillers, not vitamins
data background - you love looking at explain plans and optimizing schemas
linux - you're comfortable in terminals and reading logs
python or javascript/typescript - for building solutions and demos
typist - you can write well and can explain complex ideas simply
human - you build trust and know when you're in over your head
nice to have:
vector search or full-text search background
k8s and cloud platform experience
performance benchmarking experience
tpuf is hardcore & whimsical. we value:
overstep > understep
show > tell
complexity is earned
showing up as part of our customer’s team
making stuff easy to react to
