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Sureify

Demo Engineer

Posted 2 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in Canada
Entry level
Remote
Hiring Remotely in Canada
Entry level
The Demo Engineer maintains and upgrades demo environments, troubleshoots issues, collaborates with the team on Proof of Concepts, and manages data sets for sales demos.
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Who We Are

Sureify’s mission is to modernize the life insurance and annuity industry by helping carriers acquire, service, and engage their customers through any distribution channel. Sureify’s products empower life insurance carriers, agents, employees, and customers to have the digital experiences employees and consumers have come to expect in the rapidly advancing tech climate.

Role Overview: 

We are looking for a scrappy, creative, and highly motivated Pre-Sales Demo Engineer. In this role, you will be the engine behind our pre-sales team, responsible for building, maintaining, and upgrading the demo environments our sales reps use every day. While this role is initially internal-facing, it is designed as a launchpad. For the right candidate, this position offers a direct mentorship path to become a fully customer-facing Technical Solution Consultant or Sales Engineer within 12 to 24 months.


Key Responsibilities:

  • Demo Environment Ownership: Maintain, upgrade, and troubleshoot core sales demo environments to ensure they are always pitch-ready and running on the latest product releases.
  • Technical Troubleshooting: Act as the first line of defense when we encounter a technical issue or breakage within a demo environment.
  • Collaboration: Work closely with our Senior Technical Solution Consultant to build custom Proof of Concepts (POCs) and execute the backend technical tasks required for complex deals.
  • Data Management: Populate and manage realistic, compelling data sets within the demo environments so they resonate with our prospects' business use cases.

Candidate Profile:

  • Native/Fluent English (Customer-Facing Trajectory): Because this role is a stepping stone to a customer-facing position, native or highly fluent English is an absolute requirement. You must be able to clearly articulate complex ideas.
  • The "Figure-It-Out" Mentality: You don't need to be a test-driven, purist software developer. You need to be a creative problem solver who can piece things together to make a demo look great and function flawlessly.
  • Technical Tool-belt: Familiarity with TypeScript (frontend and backend) and APIs. You should be comfortable enough with these technologies to manipulate data streams, tweak frontend components, and connect systems for a seamless demo experience.
  • Strong Communicator (High EQ): You need to understand the business value behind the technology, not just the code, and communicate effectively with internal sales teams. We will help teach these concepts.
  • Adaptable & Scrappy: You thrive in a fast-paced sales environment and are comfortable shifting priorities when an urgent demo request comes in.
  • Life Insurance & Annuity Domain knowledge is a plus, but not required.

Core Technical Skills:

  • Must-Have
    • TypeScript Backend / Node
    • TypeScript Frontend / React
    • REST API Consumption & Debugging
    • AWS Basics (Cognito, S3, CloudWatch)
    • Data Seeding & Environment Management
  • Nice-To-Have
    • Python Scripting
    • CI/CD Troubleshooting
    • PHP

Career Progression: 

This is an entry-point into strategic enterprise solution consulting. You will receive direct mentorship from our solution consulting leadership and senior executives team to develop your presentation skills, discovery techniques, and customer-facing acumen.

Base annual salary
$130,000$155,000 CAD

Our Guiding Principles

Our products are for nothing if their creators are not fulfilled in their work. We want our employees to flourish at Sureify. We do not fawn over status or titles, instead, we honor effort and intelligence. The best idea wins no matter which colleague proposed it. We do not shortcut our mission with overblown claims or false promises. Sticking to the truth is both a strategy and a principle for us.

Sureify is an Equal Opportunity Employer committed to diversity. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, sex, sexual orientation, gender perception or identity, age, disability, veteran or military status, or any other basis prohibited by law.

If you are a California resident, please be aware Sureify collects personal information from you during the application process, which may include your name, contact details, employment history, and educational background, in accordance with the California Consumer Privacy Act (CCPA). We use this information solely to evaluate your candidacy for employment and may share it with internal hiring personnel as needed.
 

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