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Mejuri

Demand Planning Manager

Posted 19 Days Ago
Be an Early Applicant
Toronto, ON
Senior level
Toronto, ON
Senior level
As a Demand Planning Manager, you will develop and maintain demand plans, drive collaboration for forecast accuracy across various teams, lead the S&OP process, analyze forecast accuracy, and optimize inventory and service levels to support business growth.
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Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

 

As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

 

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

Mejuri is seeking a Demand Planning Manager to join our dynamic Planning team! The ideal candidate is a business-savvy, customer-centric, data-driven self-starter who thrives in a fast-paced, high-growth environment and is motivated by the opportunity to collaborate across functions and execute with excellence for our rapidly growing brand.

As an individual contributor, you will play a key role in creating accurate and actionable demand forecasts, analyzing trends, and aligning cross-functional inputs to support business growth. You’ll partner closely with teams in Merchandising, Commercial, Finance, Marketing, and Supply to integrate customer insights, product strategies, market trends, and operational priorities into a comprehensive demand plan.

This opportunity is perfect for someone who thrives in a collaborative, entrepreneurial setting and enjoys leveraging data to optimize inventory, enhance the customer experience, and contribute to the success of a fast-scaling business. Join us to make a direct impact on Mejuri’s journey as a leader in modern retail.


What you'll do

  • Develop and Maintain Demand Plans: Create and continuously refine weekly and monthly demand forecasts over a 12–18 month horizon by channel and product category in Blueridge. Leverage statistical models and incorporate business inputs to ensure forecasts align with strategic objectives and inventory goals.
  • Drive Collaboration for Forecast Accuracy: Partner with Merchandising, Commercial, Marketing, Finance, and Supply Planning teams to integrate product strategies, promotional plans, inventory objectives, and market trends into accurate and actionable demand plans.
  • Lead the S&OP Process: Facilitate demand review meetings as part of the S&OP/OTB process, synthesizing inputs across functions into a unified and actionable plan. Evaluate assumptions, identify risks and opportunities, and drive consensus to ensure alignment with business priorities.
  • Analyze and Improve Forecast Accuracy: Monitor and report on forecast accuracy metrics. Identify root causes of forecast discrepancies, propose corrective actions, and implement improvements to enhance the reliability of demand planning outputs.
  • Optimize Inventory and Service Levels: Collaborate with Supply Planning to translate demand forecasts into actionable inventory plans. Influence decisions on safety stock levels, and proactively address risks related to overstock, stockouts, and slow-moving inventory.
  • Enhance Forecasting Tools and Processes: Maximize the capabilities of Blueridge and other planning tools. Document key drivers and assumptions, ensuring the forecasting process adheres to best practices while meeting the unique needs of Mejuri’s business model.
  • Support Strategic Initiatives: Collaborate with stakeholders on assortment planning, financial planning, and marketing strategies. Provide data-driven insights and reporting to inform decision-making and achieve business objectives.
  • KPI Monitoring and Reporting: Generate and distribute weekly and monthly reports on critical metrics such as forecast accuracy, inventory performance, and demand variability. Provide actionable insights to stakeholders for ongoing optimization.
  • Champion Continuous Improvement: Continuously evaluate demand planning processes to identify inefficiencies and implement enhancements that improve accuracy, scalability, and cross-functional collaboration.

What you'll bring to the team

  • 6+ years of experience in demand planning, merchandising planing, or retail analytics within fast-paced retail or e-commerce environments.
  • Proven ability to develop accurate forecasts and improve demand planning processes to drive inventory optimization and sales growth.
  • Strong analytical skills with advanced proficiency in Excel, Blueridge, and business intelligence tools for data synthesis and actionable insights.
  • Demonstrated expertise in forecasting models, statistical techniques, and inventory management strategies, including sell-through optimization.
  • Effective cross-functional collaborator with a track record of aligning with Merchandising,Commercial, Marketing, Finance, and Supply Chain teams.
  • Strategic thinker who identifies opportunities, builds data-driven business cases, and influences stakeholders to drive execution.
  • Exceptional communication skills with the ability to present complex data clearly and persuasively to diverse audiences.
  • Strong organizational and time-management skills with the ability to prioritize in high-growth, dynamic environments.
  • Detail-oriented, adaptable, and committed to continuous improvement and operational excellence.
  • Enthusiasm for Mejuri’s mission, with experience in retail, fashion, or jewelry considered a strong asset.

 

Benefits at Mejuri:

  • A minimum of three weeks vacation, plus personal days and three religious observance days.
  • A hybrid work model for all corporate roles.
  • ‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year.
  • Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
  • Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
  • Semi-annual performance reviews.
  • A generous product discount!

 

Please note that these benefits apply to full-time employees.

 

Location [Toronto, Ontario] - Bloor St West

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another. This position requires in office work 3 days a week and remote work 2 days a week

 

 

Application deadline

We encourage applicants to submit their application before the posting deadline although the role may continue to remain up until the Vacancy is filled. The Deadline to formally apply is January 6th 2025, 12:00AM EST

 

 

 

#LI-Hybrid


Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.

Our values are:

FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly

RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes 

CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions 

EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example

JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable

HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment 

CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress 

DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated 

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

 

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

 

 

Top Skills

Blueridge

Mejuri Toronto, Ontario, CAN Office

906 Dundas Street West, Toronto, Ontario, Canada, M6J 1W1

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