Who We Are:
At Northland, we’re enablers of change, united by our journey to transform the energy sector into the foundation for a sustainable future.
Since our inception, we’ve been early movers in the energy industry, adopting new initiatives that pave the way for communities across the globe and helping forge their path towards a carbon-neutral landscape.
We’re a different kind of independent power producer. As developers, owners and operators who are at the forefront of the energy transition, we’re uniquely positioned to leave a lasting impact in the regions where we operate. We’ve expanded our business across Canada, the United States, Latin America, Europe and Asia to become a global leader, all by bringing together industry experts to find solutions with an entrepreneurial mindset.
While our work powers communities across the globe, Northland is powered by our people.
As Demand Manager, you will be a crucial liaison between business functions and the IT/OT department, responsible for understanding business needs, translating them into clear and actionable requirements. This role encompasses demand management, business case development, and provides essential support for the creation of conceptual designs for Enterprise Solution, Infrastructure, and OT initiatives. You will ensure transparency regarding demands, dependencies, and the overall system landscape, facilitating informed decision-making for the organization.
You will be working closely with business stakeholders, IT/OT departments, and project management team to understand business requirements, identify opportunities for improvement, and develop concepts for Enterprise Solutions, Infrastructure initiatives, and OT systems. You will also be responsible for demand management, providing transparency on demands, dependencies, and system landscape, and preparing business plans.
Key Responsibilities:
Business Analysis:
- Analyze business needs and identify opportunities for improvement in enterprise systems, front-end solutions, and OT systems.
- Collaborate with business stakeholders to understand business requirements and develop solutions to meet those needs.
- - Develop and maintain a deep understanding of the organization's business processes, systems, and technology landscape.
Concept Development:
- Support the creation of concepts for Enterprise Solutions, Infrastructure initiatives, and OT systems.
- Work with business stakeholders and IT/OT departments to identify and prioritize opportunities for improvement.
- Develop business cases and proposals to support the implementation of new solutions.
Demand Management:
- Documents demands from business stakeholders, ensuring that they can be properly assessed, and prioritized.
- Provide transparency on demands, dependencies, and system landscape to business stakeholders and IT/OT departments.
- Identify impact of demands and system changes.
Business Planning:
- Prepare business plans and proposals to support the implementation of new solutions, including cost-benefit analyses, ROI calculations, and implementation plans.
- Collaborate with business stakeholders and IT/OT departments to develop and refine business plans.
- Presents business plans to senior stakeholders.
Interface and Collaboration:
- Act as an interface between business functions, Enterprise Application team, project management team, and Service Management team.
- Collaborate with IT/OT building the demand funnel and establishing decision stage gates.
- Facilitate communication and coordination between business stakeholders, IT/OT departments, and project management teams.
System Landscape:
- Maintain a deep understanding of the organization's system landscape, including enterprise systems, front-end solutions, and OT systems.
- Identify opportunities for integration, consolidation, and optimization of systems.
Requirements:
- Bachelor's degree in Business Administration, Computer Science, or related field.
- Minimum 3-5 years of experience in business analysis, and IT
- Strong understanding of business processes, systems, and technology landscape.
- Excellent analytical, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple demands.
- Strong problem-solving and conflict resolution skills.
- Experience with demand management, business planning, and system landscape analysis.
- Fluent in English
- German is beneficial
- Experience with Enterprise Solutions, Infrastructure, Cybersecurity and OT systems, an asset.
- Knowledge of IT service management frameworks (e.g., ITIL), an asset.
- Experience with project management methodologies (e.g., Agile, Waterfall), an asset.
- Certification in business analysis, an asset.
What’s In It for You:
Our employees are the driving force behind our achievements. We are unwavering in our commitment to not only recognize your contributions but also to empower you to excel in every aspect of your life. Here's a glimpse of why Northland is the place where you'll truly thrive:
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Presence with purpose – You can take advantage of our hybrid model (team-dependent, you work from wherever makes you most comfortable). Our Workplace Reimagined framework also offers flex time so you can define your work schedule within certain parameters.
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Thoughtful benefits – You will have access to a range of benefits including paid parental leave, country specific and paid benefits that will cover you and your family just to name a few.
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Wellbeing first – Staying true to our taking care of ourselves and each other value, you will have access to our global Wellness Program and Employee Assistance Program, including access to mental health resources.
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Birthdays off – You will get your birthday off work so you can celebrate however you choose. This is a paid day off to do what is important to you!
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Continuous Learning support– You will gain new skills by accessing LinkedIn Learning’s on-demand platform with 16,000+ courses in multiple languages, and by taking advantage of our education reimbursement program.
Please note, our benefits do vary depending on location so if you are applying for a role that’s advertised in multiple locations, each country will have specific benefits.
We hire talented and passionate people from different backgrounds. If you’re excited about a role but your past experience doesn’t align perfectly with this job description, we still encourage you to apply. Learn more about our diversity, inclusion and belonging commitments.
Disclaimer
This document is a guide. The duties, responsibilities, and requirements of the jobs as described herein are not inclusive and are subject to change.
Northland Power is an equal opportunity employer and we are committed to creating a fair, inclusive and accessible environment. As part of our commitment we work to ensure our application process is accessible to all candidates. If you require special assistance or accommodation during the hiring process, please notify a member of the HR Department.
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Northland Power Inc. Toronto, Ontario, CAN Office
30 St. Clair Avenue West, 12th Floor, Toronto, Ontario, Canada, M4V 3A1
