Deal Desk Senior Commercial Consultant (French and English speaker)
The Deal Desk team at Thomson Reuters serves as strategic advisors and partners to our Go-To-Market teams, facilitating deal structures and requests that align with our strategy. This role drives scale within the Go-To-Market functions, allowing Sales to focus on selling while creating efficiencies, profitability, and effective governance.
As a Deal Desk Commercial Consultant, you will be an expert in our policies, processes, and systems. You will work closely with Sales and cross-functional teams to efficiently navigate our sales processes and policies. Your responsibilities will include reviewing, approving, and managing non-standard requests related to pricing, order forms, terms and conditions, commercial policies, and administrative tasks in support of software sales.
Drawing on your experience in contract management or a similar field, you will serve as the first point of contact for questions related to non-standard deal terms, making sure all transactions follow company policies and risk guidelines. You will work closely with Sales, Finance, and other teams to streamline deal processes and help drive business growth.
About the Role
In this opportunity as a Deal Desk Senior Commercial Consultant, you will:
- Act as the primary trusted advisor for Sales and Business Segment teams, providing solutions to complex commercial challenges and guiding deal strategy throughout the transaction process. Oversee and coordinate deal execution through established internal procedures and systems.
- Demonstrate expertise in advanced Deal Desk functions, particularly in structuring complex or strategic transactions.
- Review, approve, or escalate non-standard pricing and commercial requests, ensuring alignment with company policies.
- Analyze and process non-standard order forms, amendments, and administrative requests from Sales and Customer Success teams.
- Serve as the initial point of contact for inquiries related to non-standard terms and conditions, offering expert guidance and support.
- Collaborate closely with the General Counsel’s Office to evaluate risks and propose solutions for contract deviations.
- Ensure that all deal documentation is thorough, accurate, and fully compliant with internal controls.
- Maintain current records within contract management systems, tracking approvals and documenting exceptions as needed.
- Support the enhancement and ongoing development of Deal Desk processes, templates, and playbooks.
- Deliver training and enablement sessions for Sales and Customer Success teams on Deal Desk protocols and contract best practices.
- Champion comprehensive oversight across OTC processes by serving as a key authority on cross-functional team dynamics, facilitating prompt issue resolution and fostering effective collaboration.
- Contribute to ad hoc projects and reporting requirements as necessary.
About You
You're a fit for the role of Deal Desk Senior Commercial Consultant if your background includes:
Excellent written and verbal communication skills; both in English and French.
Bachelor’s degree or equivalent experience.
- 2+ years of experience in contract management, Deal Desk, or a related field.
- Strong understanding of contract terms, legal concepts, and risk assessment.
- Excellent attention to detail and organizational skills.
- Strong verbal and written communication skills.
- Ability to prioritize and manage multiple requests in a fast-paced environment.
- Proficiency with contract management tools, CRM systems (e.g., Salesforce), and Microsoft Office Suite.
Preferred Qualifications & Attributes:
- Experience managing the full sales cycle, customer contracts, and complex projects
- Knowledge of SaaS, content products, sales, and contracting processes
- Strong interpersonal, communication, and cross-functional collaboration skills
- Proven ability to work across regions and cultures with limited in-person interaction
- Quick learner, adaptable, and effective in dynamic environments
- Skilled at working independently or within complex matrix teams
- Strong business acumen, organizational and time management skills, and attention to detail
- Ability to improve existing processes and working practices
- Results-driven, focused on meeting OKRs
- Comfortable and effective in fast-paced, high-pressure settings
- Proficient in Google and Microsoft Office; familiarity with Salesforce, Order Capture, SAP, and Oracle
- Able to handle high transaction volumes accurately and with integrity
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For Ontario, Canada, the base compensation range for this role is $79,000 CAD - $129,000 CAD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com
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