DC Supervisor

Scope of Position:

This position is responsible for supervising warehouse and inventory operations within a unionized distribution environment to ensure safe, accurate, and efficient receiving, storage, and shipping activities. The role provides day-to-day leadership to warehouse staff, owns short-term operational performance, enforces safety and operational standards, and leads continuous improvement initiatives to support inventory accuracy and operational effectiveness.

The position reports to the DC Manager and has direct supervisory responsibility for 20 or more employees in a distribution environment, with limited travel as required.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Provide direct supervision and leadership to a team of warehouse employees, ensuring daily operations are staffed, organized, and executed effectively.

• Coach, develop, and support employees through regular feedback and training, while setting clear expectations and holding individuals accountable for performance, attendance, and safety in a fair and consistent manner.

• Own short-term operational performance for the distribution center, including productivity, inventory accuracy, safety metrics, and service levels.

• Plan and optimize warehouse layouts, workflows, and material handling methods to support safe, efficient receiving, storage, and shipping operations.

• Oversee inventory control activities, including cycle counts, discrepancy investigations, and corrective actions to ensure accuracy and compliance.

• Lead and implement continuous improvement initiatives, including process, layout, and system enhancements that improve efficiency and operational performance.

• Establish work procedures, schedules, and staffing plans to meet operational requirements while balancing service levels and labour efficiency.

• Prepare and analyze operational and productivity reports; identify trends and implement corrective actions as required.

• Make independent operational decisions within established guidelines to address staffing, workflow, inventory, and service-level issues.

• Provide primary operational input into hiring, performance management, discipline, and employee development decisions.

• Enforce company policies, safety standards, and regulatory requirements; promote a strong safety culture through incident reporting and follow-up.

• Partner with the DC Manager and cross-functional teams to support departmental planning, operational readiness, and continuous improvement initiatives.

• Perform other duties as may be assigned.

Required Qualification

• Bachelor’s degree in Supply Chain, Logistics, Business, or a related field with 7+ years of progressive experience, including leadership accountability; or 10+ years of progressive, relevant experience, including leadership accountability, in lieu of a degree.

• Advanced working knowledge of warehouse operations, inventory management, and ERP systems

• Proficiency in Microsoft Office applications, including Excel and Word.

• Ability to interpret policies, procedures, and safety requirements and apply them consistently and fairly.

• Demonstrated ability to lead teams, manage performance, and address employee concerns in a professional and consistent manner.

Preferred Qualification:

• Experience supervising employees in a unionized warehouse or distribution environment is an asset.

• Advanced working knowledge of SAP ERP, including Warehouse Management–related transactions, reporting, and inventory controls.

• Demonstrated experience applying LEAN principles and continuous improvement practices.

General Applicable Company Competencies

• Commitment to company values, including integrity, accountability, continuous improvement, and transparency.

• Demonstrated punctuality, reliability, and dependability.

• Ability to remain flexible and adapt to changing operational priorities and work demands.

• Strong collaboration skills and the ability to maintain effective working relationships across departments.

• Adherence to all company policies, procedures, and safety standards.

Working Conditions

While performing the job duties, you will be working on-site in a distribution facility. You will be required to work at the Company’s Burlington location in Ontario, Canada (5435 North Service Road). Your scheduled work hours will be communicated to you by your manager. Limited travel may be required, up to 10%, based on operational needs.

Physical Requirements

Specific physical abilities required for this position include, but are not limited to:

• Ability to walk, stand, talk, and hear for extended periods while supervising warehouse operations.

• Ability to perform repetitive tasks such as typing, data entry, and use of a computer keyboard and mouse.

• Ability to remain seated at a desk or workstation for extended periods to complete administrative and reporting tasks.

• Ability to communicate clearly with management and coworkers, including during meetings and conversations.

• Ability to operate standard office equipment, including computers, printers, phones, and copiers.

• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment, up to 25 pounds independently.

Pay Range:

The expected base salary range for this position is $75k - 87k CAD annually, plus eligibility for an annual incentive plan. Actual compensation will be based on individual skills, experience, qualifications, and applicable law.

Other Information:

Watts Water Technologies does not use artificial intelligence (AI) or automated decision-making tools in its hiring or candidate selection processes.

This posting reflects an existing vacancy in accordance with applicable Ontario employment legislation.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time.

#LI (Onsite)