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Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.About the Role:
Glean is building a world-class Data Organization composed of data science, applied science, data engineering and business intelligence groups. This is a data science role based in our Palo Alto headquarters.
At Glean, data scientists collaborate with engineering, product management and design to
- Define and build data assets, e.g. KPI definitions, data pipelines and dashboards, to measure the performance of AI-powered assistant products for knowledge workers.
- Identify opportunities to improve these KPIs, and influence cross functional teams to incorporate associated changes into their roadmaps.
- Create and maintain quantitative frameworks and methodologies, e.g. bring more rigor into experiment analyses, use statistical modeling to identify leading indicators of user growth and engagement.
You will:
You’d be embedded within a specific set of products in Glean’s large offering of search and generative AI products. These products aim to make Glean mission critical for the knowledge worker (i.e. the user) and the firm she works at (i.e. the customer).
You’d explore how Glean’s search and generative AI products should intersect. You’d explore different product modalities like web, mobile and desktop apps, as well as experiences where Glean’s embedded into other products like an internal portal or another B2B SaaS product like Slack. You’d explore how unstructured data in documents, structured data and data outside of an organization should come together. You’d look into the knowledge worker as a potential creator of generative AI experiences for others around her, rather than a mere consumer of these experiences. You’d explore knowledge workers in specific job function verticals like engineering and support. You’d think about empowering Glean’s customers to reign in the proliferated set of AI agents around them for maximum value, whether or not they are created by Glean.
At the intersection of all these domains is using product analytics to enhance a user and customer’s experience. Combined with enterprise-grade & highly performant AI, which’d be delivered by sister teams, such magical experience is the prerequisite for making Glean grow into over 1B knowledge workers out there.
About you:
- You have a Bachelors/Masters/PhD degree in Statistics, Mathematics or Computer Science, or another quantitative field.
- You have 5+ years of industry experience as a data scientist. For PhD degree holders, the minimum years of required experience as a data scientist is 2 years.
- You have strong business sense, and are strong at defining good product KPIs/guardrail metrics, dashboarding and analysis of raw data to derive strategic insights.
- You are familiar with BI visualization tools such as Sigma, Metabase, Tableau or Looker.
- You are proficient in SQL and the modern data stack (e.g. dbt pipelines for ETL/ELT).
- You are proficient in Python.
- You have experience in writing source-controlled code for pipelines and internal tools for data-oriented decision making.
- You are strong at statistics. You have experience in applying these skills into tangible improvements in products, internal tools and processes using A/B testing and non-experimental methods.
- You are concise and precise in written and verbal communication. Technical documentation is your strong suit.
You are a particularly good fit if:
- You have experience in B2B SaaS, especially in the enterprise AI space.
- You have a very strong sense of ownership and self-motivation. You are laser focused on delivering business impact while growing as an individual along with Glean.
- You are good at managing evolving priorities while bringing core initiatives to a success.
- You have experience working with collaborators across large time zone differences.
Location:
- This role is hybrid (3-4 days a week in one of our SF Bay Area offices)
Compensation & Benefits:
The standard base salary range for this position is $175,000 - $210,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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